Sign in required, Device is having problems with your work or school account

If you constantly encounter the Sign in required, Your device is having problems with your work or school account  pop-up in Windows 11, then his post will help you. The issue can often occur due to Microsoft account verification errors, sync problems, or system misconfigurations.

Sign in required

Your device is having problems with your work or school account. Sign in again to access your organization’s resources.

Why does the Sign in required window keep poping-up?

The Sign-in-required pop-up in Windows can be caused by account sync issues, authentication errors, or system misconfiguration.

Fix Sign in required pop up in Windows 11

If you repeatedly encounter the ‘Sign in required‘ pop-up on your Windows 11 screen, check out the solutions mentioned below.

1. Sign out, and then Sign back in to the Microsoft account
2. Adjust account settings
3. Clear Microsoft Account Credentials
4. Disable Sign-in assistant
5. Switch to a local account
6. Check Group Policy Editor

Let’s get started with the troubleshooting guide.

Your device is having problems with your work or school account

1] Sign out and then sign in back to the Microsoft account

First and foremost, we will refresh the connection using the simple method of signing out and then signing in again. This will refresh the account authentication and resolve sync issues.

1. Click Win + I to open Settings and navigate to the Accounts tab.
2. Scroll down and click on the Access work or school option in the Account Settings section, click on Manage your account, and sign in to the account to refresh the connection.
3. Users, alternatively, can also select the Disconnect option to remove the account and click Connect again to sign back to the account.

Now, check if the issue is resolved.

2] Adjust account settings

The repeated sign-in prompt can be due to Windows reinforcing biometric or PIN-based authentication. It is recommended that some features be tweaked to reduce the chances of repeated sign-in requests. To do so, press Win + I to open Settings, select the Accounts tab, and navigate to the Sign-in options tab. Now, switch off the For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device toggle key, and switch on the Use my sign-in info to automatically finish setting after an update. This should help manage the sign-in request; however, if it continues, see the next solution.

3] Clear Microsoft Accounts Credentials

Incorrect or expired credentials can prevent proper authentication with Microsoft services, therefore, it is necessary to force Windows to request fresh authentication by deleting these stored credentials. Here’s how to clear Microsoft Account credentials.

1. Go to the Search bar, type, and open Credentials Manager.
2. Click on Windows Credentials and locate entries to the Work or School Account, Office 365, Azure AD, and Intune.
3. Click on each credential, select the Remove button, and hit the Yes button when prompted.

Alternatively, users can also delete the identity folder, and here’s how to do it.

1. Click Win + R to open the Run dialog box, type regedit, and hit the OK button to open the Registry editor.
2. Navigate to the location mentioned below and right-click on the Identity Folder:
   HKEY_CURRENT_USER\Software\Microsoft\Office.0\Common\Identity
3. Lastly, click on the Delete option to remove it.

Once done, reboot the PC and sign back to the account. Check if the sign-in required prompt still appears, and proceed to the next solution accordingly.

4] Disable sign-in assistant

The Microsoft Sign-in assistant is responsible for managing Microsoft sign-ins, but if it’s malfunctioning, it may unnecessarily prompt credentials. In this solution, we will disable it, check for the issue, and then enable it again to see if the issue recurs.

1. Press Win + R to open the Run dialog box, type services.msc, and click OK.
2. Find the Microsoft Account Sign-in Assistant in the list, right-click on it, and select Properties.
3. Set the Startup type to disabled, click Apply, and OK to save the changes.

Restart the device and ensure that the pop-in does not appear on the screen. If it does, proceed to the next solution.

5] Switch to a local account

To switch from a Microsoft account to a Local account, disconnect the device from services that require constant authentication, and synchronize with the Microsoft server to prevent unnecessary sign-in prompts. Follow the steps mentioned below to switch to a local account.

1. Launch Settings, click on the Account tab, scroll down to the Account Settings section, and click on the Your Info tab.
2. Under Account Settings, click on the Sign-in with a local account instead option, and follow the on-screen prompts to confirm the change.
3. Enter your current Microsoft account password to identify yourself, then provide login credentials for your new local account, and click on Sign Out and Finish to complete the process.

If the issue persists, execute the next solution.

6] Check Group Policy Editor

Sometimes, system administrators or certain settings may disable Microsoft Account sign-ins, leading to repeated authentication issues. We will check this out to ensure that it is not preventing proper sign-in.

1. Launch the Run dialog box, type gpedit.msc, and hit OK to open Group Policy Editor.
2. Go to Computer Configuration, expand Administrative Template, and scroll down to find Windows Components.
3. Find and click on Microsoft Account, then look for a policy named Block Microsoft Account, double-click on it, and ensure that it is set to Not Configured.
4. Click Apply and OK to save the changes.

Hopefully, this will fix the repeated sign-in prompts.

Read: You can’t sign in with personal account, Use work or school account

Sign in to access work or school keeps popping up

If the Sign in to access work or school notification keeps popping up sign out, and then sign back in to the Microsoft account, clear your browser cache, check your Group Policy settings, disable the sign-in assistant, etc. as suggested in this post. To disable this popup, you will have to disconnect the Work or School Account by going to Windows Settings > Accounts > Access work or school, and clicking on Disconnect or Remove, if you see the linked account.

How do I fix Windows 11 No login screen?

If the device is stuck without a login screen, it can be due to system glitches, corrupted user profiles, or display-related issues. To fix it, start by force-starting the device, and if the issue persists, try booting into Safe Mode or using a bootable USB Device to access the Advanced Startup Menu. Once in Safe Mode, update the display drivers and run the Startup Repair tool. This should do the trick.

Read: Change Password, PIN, Picture Password Sign in options in Windows.