A problem has arisen where Outlook is concerned. Some users are unable to sign into their Outlook for Microsoft 365 accounts. Whenever they attempt to do this, an error dialog shows up stating the user must sign in with their work or school account as they are not able to accomplish the task with their personal account.
You can’t sign in here with a personal account. Use your work or school account instead.
Now, this is a problem the Outlook team is looking into, and will eventually release a fix to get things back to normalcy. However, not everyone wants to wait until that happens, so is there a way to bypass the error until an official fix is released? Yes, there is a way, and it has everything to do with turning off Support Diagnostics. For those who are not sure what that is, well, it is all about giving users the ability to submit an In-App ticket by using Help. The bug in question is related closely to how Outlook authenticates the diagnostics in certain situations.
You can’t sign in here with a personal account, Use your work or school account instead
To fix You can’t sign in here with a personal account, Use your work or school account instead Outlook error, follow these steps:
Open the Registry Editor and navigate to the following key:
Now on the right side, right-click and select DWORD (32 bit)
Name the key as DisableSupportDiagnostics and click OK.
Now double-click on this key and change its Hexadecimal value to 1.
Exit Registry Editor and restart your computer.
Check now to see if the issue has been resolved.
Once Microsoft fixes this issue with an update, remember to remove the policy registry key so you can continue using Contact Support.
Is Outlook Free for personal use?
There is a version of Outlook in the form of Outlook.com, and it is freely available for anyone who wants it for personal usage among other things. It was previously called Hotmail.com, but such days are in the past now.
Why is Outlook better than Gmail?
Well, that is a difficult question to answer because which is better is very subjective at this point. You see, both Outlook and Gmail are powerful emailing tools, and both have unique features found nowhere else. To find out which is best, you must use them for yourself in order to walk away with a constructive decision.