Some users have reported that the Allow remote connections to this computer are greyed out and by default, the Don’t allow remote connections to this computer is checked. In this post, we will present the solution to this issue.
To enable Remote Desktop in Windows 10, you have to check a few settings and enable them. The first setting is to check the Remote assistance is enabled or not, then you need to check that Allow remote connections to this computer are enabled or not. Both settings are very important to access RDP on a Windows machine.
Remote Desktop option greyed out
If you’re faced with this Remote Desktop option greyed out the issue, you can follow the instructions outlined below to resolve the issue.
Press Windows key + R to invoke the Run dialog.
In the Run dialog box, type regedit and hit Enter to open Registry Editor.
Navigate or jump to the registry key path below:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services
At the location, on the right pane, double-click the fDenyTSConnections entry to edit its properties.
In the properties window, input 0 in the Value data field.
- 0 = Allow users to connect remotely using Terminal Services / Remote Desktop
- 1 = Disallow users to connect remotely using Terminal Services / Remote Desktop
Click OK to save changes.
Exit Registry Editor and restart your computer.
That’s it! Once you have completed this procedure, the Remote Desktop option greyed out an issue should be resolved on your Windows 10 computer.
Mostly Remote Desktop is used by IT professionals, customer support representatives, Managed Service Providers (MSPs). In most of the corporate companies, users use RDP to access the client machines to work remotely.
Further troubleshoot: Remote Desktop connection issues on Windows 10.