Public Wi-Fi Login Page not showing in Windows 10

If you happen to visit Airports, Hotels, Shopping Malls, or Coffee places recurrently, then you might have used the public Wi-Fi’s available at these places. These public Wi-Fi’s are normally of two types – Paid and Free, but they have one thing common, i.e., the Captive Portal. You may ask, what a captive portal is? It is nothing but a web page which is used to present a log-in page to a public user, this page may ask for sign in and sometimes payments in case of paid services.

Public Wi-Fi’s are great for their convenience, but sometimes they can be extremely frustrating. This is when you are outside and trying to connect to the internet, but the public Wi-Fi login page doesn’t show up on your Windows 10 browser. When in such a situation, don’t panic as there are easy fixes available to solve this issue.

Public Wi-Fi Login Page not showing

If the Public Wi-Fi Login Page not showing when you use a Windows 10 PC, these tips may help you in connecting to the public network Wi-Fi:

  1. Restart Your System
  2. Disable Pop-Up blocking
  3. Flush DNS cache
  4. Open Router’s Default Page
  5. Turn off Third-Party DNS Servers
  6. Disable Firewall on Your System

Let’s look at each of these ways in detail.

1] Restart Your System

If this problem is happening for the first time on your system, then you should try this initial workaround.

  • Turn off your Wi-Fi, then turn it back on.
  • If the above didn’t work, try logging out of your account on your computer and then log back in.
  • Simply Restart the system.

If none of the above are working, try to ask a few people around you and check if they can use the internet. Possibly that Wi-Fi connection is down, or the router needs to be restarted.

2] Disable Pop-Up blocking

If you have Pop-ups blocked on your system, the Public Wi-Fi login page won’t show up. You will have to disable popup blocking from your settings. Here’s how you can do that in Chrome:

  • In Chrome Brower, click on the three dots appearing on the left most corner
  • Hit Settings
  • Scroll down and click Advanced
  • Scroll down further and click Site settings
  • Now, scroll down and click the Pop-ups and redirects option
  • Enable the Pop-ups by clicking on the slider beside Blocked (recommended) option
  • Now, you will see Allowed instead of Blocked (recommended)

Public Wi-Fi Login Page

Close the settings tab and try to access the Public Wi-Fi login Page from your browser.

3] Flush DNS cache

Windows stores DNS server’s data of websites in the cache. You may face this problem if the IP of the login page of the public Wi-Fi has changed recently. Try flushing DNS cache to solve this error:

  • Press ‘Win Key + R’ to launch the ‘Run Dialog
  • Type ‘cmd’ and hit ‘Enter
  • Now enter the command ‘ipconfig /release’ and hit ‘Enter
  • You will have to wait for a few minutes for the process to complete
  • Now enter the command ‘ipconfig /flushdns’ in the command prompt window and hit ‘Enter
  • Enter the command ‘ipconfig /renew’ and hit ‘Enter’ once again

Wait for few minutes for this process to complete the process. Once done, try to access the Public Wi-Fi login page to check the problem is persists.

4] Open Router’s Default Page

If none of the above fixes work, then you should try to open the router’s default page. Follow the below steps:

  • Connect to the public Wi-Fi and go to your web browser
  • In the address bar type ‘0.0.1’ or ‘’ or ‘http://localhost’ and then press ‘Enter’; to get on to the router’s login page

Most of the time, this issue should be solved by doing only this. But if these steps do not work, you will need to find the IP Address of the connected router and then paste the same in your browser. Follow the below steps to find the IP address of the router:

  • From the ‘Start Menu’ go to the ‘Search’ box
  • Type ‘cmd’ to open Command Prompt
  • Once open, type ‘ipconfig’ and hit ‘Enter
  • Now locate the ‘IPv4 address’ under the ‘Wireless LAN adapter Wi-Fi

Public Wi-Fi Login Page

This is a pretty simple method that you can use to manually access the router’s login page. Once you get the IPv4 Address, paste it into your browser and hit enter to start using the internet.

5] Turn off Third-Party DNS Servers

Sometimes third-party DNS servers like OpenNIC, Dyn, Google Public DNS server, etc. prevent a public Wi-Fi from connecting properly. To solve this problem, you will have to turn off the third-party DNS servers. Here’s how you can do this:

  • Go to ‘Settings’ and click ‘Network & Internet
  • Scroll down to go to ‘Open Network and Sharing Center’ and click to open it
  • Now click on the Wi-Fi and select ‘Properties
  • In the new tab, locate ‘Internet Protocol Version 4(TCP/IPv4)
  • Click on it, and select ‘Properties
  • Enable ‘Obtain an IP address automatically’ and ‘Obtain DNS server address automatically
  • Hit ‘OK

Public Wi-Fi Login Page not showing

Please note, this method will work only for users who have a third-party DNS server on their computer.

6] Disable Firewall on Your System

Sometimes Windows Firewall can cause this problem, and disabling the same can save your day. Follow these steps:

  • Press ‘Win Key + R’ to launch the ‘Run Dialog
  • Type ‘control firewall.cpl’ and hit ‘Enter’ to open ‘Firewall settings’ in ‘Control Panel
  • On the left pane of the control panel, click on ‘Turn Windows Defender Firewall on or off
  • Now, under the Public network settings, click on ‘Turn off Windows Defender Firewall (not recommended)’ and hit ’OK’ to turn your Firewall off
  • Restart the system

Try accessing the public Wi-Fi login page. And yes, do not forget to turn on the firewall once done. If you still face trouble, try the next fix.

Open the Incognito window

Irrespective of the browser you are using, i.e., Edge, IE, Chrome, Safari, Opera, or Firefox, an Incognito mode will always be available. One of the biggest perks of using this mode is that it allows you to browse the internet privately. In simple words, it doesn’t store the caches while browsing.

After opening the incognito window, you should try to visit a non-HTTPS website, such as Sometimes it happens that the browser cache tries to use the DNS info to load a site instead of loading the login page. In such a case, this trick works.

If you are among those who regularly use public Wi-Fi, then this article will surely help you to stay connected to the internet. So, the next time you can’t connect to public Wi-Fi, try these fixes to force the Wi-Fi login page to show up on Windows.

Read next: Dangers of using Public WiFi and precautions to take.

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Ankit Gupta is a writer by profession and has more than 7 years of global writing experience on technology and other areas. He follows technological developments and likes to write about Windows & IT security. He has a deep liking for wild life and has written a book on Top Tiger Parks of India.