Poly AI Chat not working [Fix]

If the Poly AI chat is not working on your computer or mobile, here is how you can fix the problem. As there could be numerous reasons why the Poly AI chat is not working, we have gathered some common reasons and solutions to help you resolve the issue.

Poly.AI, now rebranded as PolyBuzz.AI, is an AI chatbot platform that allows users to engage in lifelike conversations with a variety of AI-generated characters.

Poly AI Chat not working on PC and Mobile

If Poly AI chat is not working on a Windows PC or Mobile phone, follow these solutions:

1. Log into your account
2. Try different browsers
3. Disable extensions
4. Disable proxy and VPN
5. Clear browser cookies and cache
6. Change system language to English
7. Clear app cache
8. Use VPN

To learn more about these solutions, continue reading.

1] Log into your account

It is the very first thing you can try when the PolyBuzz AI chat is not working on your computer. Although it is possible to chat with any character without logging into your user account, it is suggested to log in to your account. For your information, you can access additional options and utilize more facilities by logging into your account.

2] Try different browsers

At times, internal browser issues may cause this problem when accessing PolyBuzz AI. That is why we suggest trying a different browser. For example, if you have been using Google Chrome, you can try Microsoft Edge or Brave browser, and vice versa.

3] Disable extensions

Sometimes, certain extensions can cause conflicts in your browser and prevent you from accessing specific websites. That is why it is suggested to temporarily disable extensions and check whether the AI chat is working properly.

4] Disable proxy and VPN

If you have been using a VPN or proxy for an extended period, we recommend temporarily disabling it. At times, this problem may occur due to having a corrupt server. To disable proxy in Windows 11, follow these steps:

• Open the Windows Settings panel.
• Go to Network & internet > Proxy.
• Toggle the Automatically detect settings button to turn it ON.

If you use dedicated VPN software or an app, you can find an option to disable the connection in the interface.

5] Clear browser cookies and cache

There could be times when the website’s cookies and cache could cause this problem. If so, you can fix it by clearing the cookies and cache for that particular site. However, if that doesn’t work, it is recommended to clear the browser cache and cookies. No matter whether you use Google Chrome or Firefox, you can follow this guide to get the job done.

6] Change system language to English

PolyBuzz AI is available only in English. However, if you use a different language in your browser, there is a chance of malfunction.

To change the system language to English, follow these steps:

• Press Win+I to open the Windows Settings panel.
• Go to Time & language > Language & region.
• Open the Windows display language drop-down menu.
• Choose the English (United States) language.

7] Clear app cache

If the PolyBuzz AI chat is not working on your mobile, the first thing you should do is to clear the app cache. To clear the app cache, you need to open the Settings panel and go to the Apps section. Alternatively, you can press and hold the respective icon and tap on the information icon.

Then, go to the Storage section and tap on the Clear cache and Clear data options one after another.

Once done, open the app and sign in to your account.

8] Use VPN

Try this solution only if you have a problem on your mobile. At times, this chat feature may not work in various organizations. If so, you can bypass that blockage by using a VPN. There are so many free VPN apps available for mobile on the respective app store, and you can download any one of them.

Read: Character AI not working or loading on PC or Mobile

Does Poly AI have unlimited chats?

Yes, PolyBuzz AI has unlimited chats with any character available on the website. The best thing is that you can use this interface to create a new character and chat with it on the go. However, if you purchase a premium subscription, you can have more options and flexibility.

Read: Meta AI not working on WhatsApp, Facebook, or Instagram [Fix]

How to chat in Poly AI?

To chat in Poly AI, you need to open the official website called polybuzz.ai, or you can download the official app on your mobile. Then, you need to find a character that you would like to chat with. Following that, you can send a message to start chatting.

Read: Grok AI not working today for me.