While opening Paint 3D, if you get Paint 3D needs an update, We are getting the update ready for you message, and you are unable to open the app; here are some working solutions for you. It appears when you do not update the app for a very long time, and your system tries to download the update automatically. However, if the screen is stuck, the following solutions will bypass it and let you open the app without any error.
The error message says something like this:
Paint 3D needs an update. We are getting the update ready for you.
Paint 3D stuck at We are getting the update ready for you
If the Paint 3D app is stuck at Paint 3D needs an update, We are getting the update ready for you, follow these steps:
- Check internet connection
- Install update using Microsoft Store
- Repair and reset Paint 3D
- Reinstall Paint 3D
To learn more about these steps, continue reading.
1] Check internet connection
It is the very first thing you need to verify before heading towards other solutions. If you have a ping loss issue or your internet connection is not working due to any reason, it could cause the aforementioned issue while downloading the update. You can also change your internet connection source.
For your information, it takes a few moments to search for an update, download, and install it. No matter which app you choose, the process is the same. That is why it is recommended to wait for a few moments before following subsequent solutions.
2] Install update using Microsoft Store
If Paint 3D fails to download the update automatically, you can use the Microsoft Store to get the same thing done. As it is a Microsoft Store app, you can easily search for the update and install it on your PC. To update Paint 3D via Microsoft Store, follow these steps:
- Open Microsoft Store on your computer.
- Search for paint 3d.
- Click on the individual search result.
- Click the Update button.
- Let is download and install.
Once done, you will be able to open Paint 3D without any issue.
3] Repair and reset Paint 3D
Even if you have downloaded the update, Paint 3D may fail to open on your PC due to some internal issues. At such a moment, it is wise to repair the app. If the repair doesn’t work, you need to reset it.
To repair and reset Paint 3D, follow these steps:
- Press Win+I to open Windows Settings.
- Go to Apps > Apps & features.
- Click the three-dotted icon and select Advanced options.
- Click the Repair button.
- If it doesn’t work, click the Reset button twice.
After that, restart your computer and check if you can open Paint 3D or not.
4] Reinstall Paint 3D
It is probably the last thing you need to do in order to resolve the issue. To reinstall Paint 3D, do the following:
- Search for paint 3d in the Taskbar search box.
- Click the Uninstall button.
- Confirm the uninstall.
- Open Microsoft Store and search for paint 3d.
- Click the Get button.
After that, you can open Paint 3D without any error.
Why is my Paint 3D not working?
There could be various reasons why your Paint 3D app is not working on your computer. From an internal conflict to pending updates, anything could be responsible for this issue. To fix your problem, you can use the Windows Store Apps troubleshooter, clear the Microsoft Store cache, and repair or reset the Paint 3D app.
Why is Paint 3D not saving in Windows 11?
If you are not able to save a file in Paint 3D or Paint 3D does not display the Export option, then use the Alt+F hotkey. If the problem is not solved, then you should reset the Paint 3D app. If that doesn’t work, then uninstalling and re-installing would be the last option to use.
Hope this guide helped.
Read next: How to make Background Transparent in Paint 3D.
