Paint 3D is an application that comes bundled with a Windows 11/10 installation. However, many users have faced various issues with this application. Although it is an upgrade and improvement towards the previous Paint application, users have stated on forums that an error message:
Paint 3D is currently not available
appears when they try to run that app. Others have also reported error messages such as:
There’s a problem with Paint 3D. Contact your system administrator about repairing or reinstalling it.
Or the error code:
This Paint 3D error is a result of a sync issue as well as a corrupt files issue. Below are steps you can take to resolve this issue.
Windows Paint 3D app not working or opening
If Windows 11/10 Paint 3D is not working or opening, keeps crashing, or open and closes immediately, then here are some fixes to help you.
- Run the Windows Store Apps troubleshooter.
- Clear the Windows Store cache.
- Reset the Paint 3D app.
- Uninstall and Reinstall Paint 3D.
Now, lets have a proper look at each step.
1] Run the Windows Store Apps troubleshooter
Enter troubleshooter in the search box. Then you can click Troubleshoot to open the Settings app’s troubleshooter list shown directly below.
Select Windows Store Apps and click Run the troubleshooter to open the window.
The troubleshooter might then provide a few potential fixes. Press the Next button to go through its suggested resolutions.
The Windows Store Apps troubleshooter can fix numerous error messages for apps that aren’t working. Thus, that troubleshooter might provide a fix for Paint 3D error. Find out how to troubleshoot general remote desktop connection issues on windows 10
Note: Troubleshooters don’t always fix things, but they’re worth noting when an error message pops up.
2] Clear the Microsoft Store cache
The Paint 3D is currently not available error message might also be due to a corrupted Microsoft Store cache.
So resetting that Store cache can also fix the error. To reset the Microsoft Store cache, go to Search, type Run and tap Enter.
When the Run window appears on your screen, enter WSReset.exe and click OK.
3] Reset the Paint 3D app
Open Settings > Apps and then click on Apps & features to open the window shown directly below.
After that, scroll down to and select Paint 3D.
Click Advanced options to open further settings for Paint 3D.
Click the Reset button.
Resetting apps resets their data. So the Reset button can often fix apps that aren’t working. That option is always worth a shot when an app doesn’t start.
4] Uninstall and Reinstall Paint 3D
In the same location in suggestion 3 above, where you found the Reset button, you will see the Uninstall button.
Click Uninstall to uninstall the Paint 3D app.
Having done that, to reinstall Paint 3D, click on the Start, search and select Microsoft Store. Search for Paint 3D and select Get.
Some Paint 3D users have confirmed that reinstalling the app fixed this error for them.
Note: Reinstalling the app will also erase your Paint 3D Projects folder. So back up the Projects folder if there’s anything there you really need to keep.
With these steps, I believe you will be able to fix the Paint 3D not working issue on your computer.