Windows 10 v1709 introduced native support for 3D via a revamped Microsoft Paint 3D App. It enabled users to create and share content in an entirely new dimension. However, sometimes, the app just refuses to open. It flashes an error message on the computer screen that reads like this –
Paint 3D is currently not available in your account, Here’s the error code in case you need it 0x803F8001
Paint 3D is currently not available in your account
The message and the error code 0x803F8001 mainly appears due to sync issues between your Microsoft account and your device. As such, it is recommended to re-add your laptop to your account and check if the issue persists, try the following.
Reset the Paint 3D App
Open Settings > Apps > Apps & features. Locate Paint 3D > Click Advanced Options.
Click the Reset button and see if that makes the app work.
Run the Windows Apps Troubleshooter
Running the Windows Store Apps Troubleshooter will help you find or pinpoint the primary cause of the error. If the troubleshooter lists ‘Windows Store cache’ as the probable cause, it is advisable to manually clear and reset the Windows Store cache, and then try to run Paint 3D and see.
To do so, open Run by pressing Win+R. Type WSReset.exe, and then click OK.
If this does not help, you may need to reinstall the Paint 3D App.
Reinstall Paint 3D App
Since Microsoft Paint 3D App is a native app, there is no direct way to uninstall a built-in Windows Universal App like Paint 3D, but we can certainly do it manually via PowerShell. Open an elevated PowerShell prompt and run the following command:
Get-AppxPackage Microsoft.MSPaint | Remove-AppxPackage
Once the process is completed, visit the Microsoft Store and reinstall the Paint 3D app.
The problem should be resolved, and you should no more see the error message appearing again.