Microsoft has been integrating all its tools to make them easier for users to access. It also adds power to every individual element of Microsoft. One such case is with OneDrive. Now, you can find it as a cloud folder in File Explorer. However, at times, the OneDrive folder is missing from Windows Explorer. If you encounter this issue, then please read through this article.
OneDrive is missing from File Explorer
Try the following solutions sequentially to resolve the issue in discussion:
- Restart the computer
- Reset OneDrive
- Uninstall and reinstall OneDrive
- Registry Level fix
1] Restart the computer
At times, simply restarting your system can resolve the problem in the discussion. It could be an issue with the session and rebooting the system can be helpful.
2] Reset OneDrive
A lot of users have confirmed that resetting Microsoft OneDrive resolves the mentioned issue. However, the command line to reset Microsoft OneDrive can be different for different systems. The procedure to reset Windows is as follows:
Press Win+R to open the Run window and then type the following command in the Run field.
If you get the error “Windows cannot find…” upon running this command then, you would have to use another command which is as follows.
C:\Program Files\Microsoft OneDrive\onedrive.exe /reset
If this command doesn’t work either, then use the next one.
C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset
Once the reset is done, you would have to start Microsoft OneDrive manually. Click on the Start button and search for OneDrive in the Windows Search bar. Click on the application and sign-in again.
For most users, this will help. Else, proceed with the following solutions.
3] Uninstall and reinstall OneDrive
If everything else fails, you can consider uninstalling Microsoft OneDrive and reinstalling it.
Right-click on the Start button and select Settings.
In the Settings window, go to Apps >> Apps and Features.
Search for Microsoft OneDrive. Click on the 3 dots corresponding to it and select Uninstall.
After this, go to Office.com to reinstall Microsoft OneDrive on your system.
4] Registry Level fix
While this case is rare, a certain Registry level problem can cause the issue in discussion.
Press Win+R to open the Run window and type the command REGEDIT. Hit Enter to open the Registry Editor window.
In the Registry Editor window, go to the following path:
Right-click on the Windows key and select New > Key.
Name the key OneDrive and save it.
In the right pane, right-click in the open space and select New > DWORD (32 bit).
Name the DWORD entry DisableFileSyncNGSC.
Double-click on DisableFileSyncNGSC to open its properties.
Change the Value Data of the entry to 0. Click on OK to save the settings.
Will I lose files if I uninstall OneDrive?
No, you won’t lose files if you uninstall OneDrive since the files are stored on the cloud. When you reinstall OneDrive on your system and login with your Microsoft credentials, the data will be synced again. The data will be restored, at least to show. Now, while the files will exist on cloud, they won’t be usable till downloaded.
If you downloaded any files from the OneDrive cloud to the system, upon reinstalling, the files inside the OneDrive folder in the File Explorer would have to be downloaded again. However, if any file is pulled out of that folder, it would count as an offline file.
Why are my files not saving to OneDrive?
It could either be a problem with the internet connection or corrupt system files related to OneDrive. Once you have sorted out the case with the network connection, try resetting OneDrive to fix the issue. Furthermore, you can check the additional methods to try when OneDrive is not syncing.