Cannot save files in OneDrive folder after upgrading to Windows 10

Windows 10 is undoubtedly a better operating system as compared to the earlier versions. Users using the earlier Windows versions are still eligible for a free upgrade, however the upgrade doesn’t go smoothly always. Windows 10 installation or upgrade have bought about quite a few Windows 10 problems.

If you cannot open or save files in in OneDrive or Documents folder after upgrading to Windows 10, then one of these 3 suggestions may help you fix the issue.

While Team Microsoft keeps updating and fixing the operating system, some users are still facing the functionality issues in Windows 10. One of the commonly reported issues include opening of documents files in ‘Read Only’ mode or some error saying “Can’t open or save files” while trying to save files under (C:\Users\…)

Some other related errors include, You don’t have permission to save in this location. Contact the administrator to obtain permission regardless of the fact that the user is an Administrator or not.

Before you begin, check if you have downloaded and installed the latest Windows 10 updates.

Cannot save files in OneDrive folder

Documents and OneDrive are the two folders facing this file saving issues generally. If you are facing this issue, the support team at Microsoft suggests that you try the following. Let us take the example of OneDrive folder.

1] Open Run box, type %userprofile% into the Run box and hit Enter. Click open the OneDrive folder. If you are prompted to allow access, click Yes to allow access. Now you should not have problems saving files here.

If this does not help, read on.

2] Right-click on your Windows 10 Start button and select Command Prompt (Admin)

Type the following command and hit Enter:

cd %userprofile%

Then type the following command and hit Enter:

cd OneDrive

Next type the following command and hit Enter:

icacls %userprofile%\OneDrive /inheritance:e

If it is the Documents folder that is giving you trouble, type Documents instead of OneDrive.

If this has worked for you, great, else proceed to the other solution.

3] Check if the permissions and system owner settings are correct. To check or change the permissions, right-click on the problem folder > Properties and click on Security Tab. Click on Edit, and change the permissions where required.

Cannot save files in OneDrive folder

Apply the changes and Save.

These suggestions may help you in resolving your issues of opening or saving files. Do let us know if it helped you – or if you have any other ideas.

See this post if you face OneDrive sync problems & issues.

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Anand Khanse is the Admin of, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.