Many programs in Windows use helper processes to make sure they can get the job done earlier. Microsoft Edge Legacy uses one such process called Edge Content Process. Such system processes are loaded as soon as you start Windows, and this makes Edge load faster.
In total, there are three processes related to Microsoft Edge –
- MicrosoftEdge.exe,
- MicrosoftEdgeCP.exe,
- MicrosoftEdgeSH.exe.
The one ending with CP.exe is the Edge content process. The state — Microsoft Edge Content Process has stopped working has been reported to have been seen in the Reliability Monitor many a time, and it keeps appearing.
Microsoft Edge Content Process has stopped working
We have three suggestions to offer:
- Reset or Repair Microsoft Edge
- Re-register Edge using PowerShell
- Check your Security Software
Remember to close Edge before performing these tasks.
1] Reset & Repair Microsoft Edge
- Open Start > Settings > Apps > Apps & features
- Scroll down to Microsoft Edge and Select it
- Click Advanced options
- Click Repair or Reset
When you reset, you will lose some data like browsing history, but saves history, favorites, tabs, etc.
2] Re-register Edge using PowerShell
Re-registering an app does a lot of things which repair and reset doesn’t. Here we will use Get command and execute on PowerShell.
While registering works, we will suggest uninstalling Edge completely.
Navigate to-
C:\Users\%username%\AppData\Local\Packages
Look for a folder with a name similar to Microsoft.MicrosoftEdge_8wekyb3d8bbwe
Enter the folder, and delete everything inside the folder.
To reinstall or register it again, open PowerShell using Win + X, and execute the mentioned command.
Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -Verbose}
Having done that, you should not see Content Process getting stopped anymore.
3] Check your Security Software
One of the forums pointed to IBM Trusteer Rapport. This security software helps financial institutions detect and prevent malware infections and phishing attacks by protecting their retail and business customers. It is possible that software similar to it might be terminating the Edge content process.
To disable Rapport’s Early Browser Protection:
- Open Rapport’s Console by choosing – Start Menu > Programs > Trusteer Endpoint Protection > Trusteer Endpoint Protection Console
- Advance to the next page by clicking on the green arrow at the bottom-right.
- Under ‘Security Policy’ at the top left corner, click on ‘Edit Policy.’
- Enter the letters as they are shown in the image and click OK.
- Locate ‘Early Browser Protection’ and select ‘Never’ in the drop-down menu.
- Click ‘Save’ and reboot your computer.
Check if the issue is resolved. If you have any other software, check if there is a setting similar to Early Browser Protection. If yes disable it for Edge.
These tips should resolve your problem.
