If for some reason, you find that your digital pen is not working on Windows 11/10 computer, the problem may be associated with the HID-Compliant Pen driver. In most cases, the driver gets corrupted and the Device Manager shows a yellow warning icon on the driver. But sometimes, the driver becomes missing from the Device Manager. In this article, we will see what you should do if HID Compliant Pen driver is missing on your Windows 11/10 computer.
HID Compliant Pen driver is missing on Windows 11/10
When you connect a hardware device to your Windows 11/10 computer, Windows first installs its driver. After the successful installation of the driver, you will be able to use that device. You can view the drivers for all the devices in the Device Manager. The HID device drivers are available under the Human Interface Devices branch. If you notice that the HID Compliant Pen driver is missing on your Windows 11/10 PC, the solutions provided below will help you resolve the issue.
- Install the latest Windows Update
- Uninstall the Intel(R) Precise Touch Device driver
- Check hidden devices
- Install the driver from the manufacturer’s website
- Restore your System
HID or Human Interface Devices are the devices that allow users to interact directly with a computer. When you expand the Human Interface Devices branch in the Device Manager on a Windows computer, you will find different drivers for different HIDs. For example, for Windows touchscreen PCs, the HID-compliant touchscreen driver is required. Both HID-compliant pen and HID-compliant touchscreen drivers are different as the former is required to operate a digital pen and the latter is required for the proper functioning of the touchscreen.
Let’s see all these fixes in detail.
1] Install the latest Windows Update
Microsoft recommends users keep their systems up to date because it provides them with the latest features and installs the latest security patches on their systems. Windows Update also fixes outdated and corrupted device drivers. Your digital pen is not working because the HID Compliant Pen driver is missing from the Device Manager. Therefore, we suggest you check for Windows Update and install the same if it is available.
2] Uninstall the Intel(R) Precise Touch Device driver
A lot of users have reported that the problem was associated with the Intel(R) Precise Touch Device driver. Uninstalling and reinstalling it fixed the issue. You should also try this. Open the Device Manager and look for the Intel(R) Precise Touch Device driver. Once you find it, uninstall it and restart your computer. On restart, Windows will look for the missing drivers and install them automatically. If Windows does not install the drivers automatically on the restart, open the Device Manager and go to “Action > Scan for hardware changes.” This should help.
3] Check hidden devices
Sometimes, multiple instances of the driver for the same device get installed on Windows 11/10. This may create a conflict and the respective device stops working. It is possible that multiple instances of HID-Compliant Pen driver have been installed on your system. In some cases, multiple instances can be viewed easily in the Device manager, whereas in some cases, multiple instances become visible after enabling the hidden devices.
Follow the steps written below:
- Open the Device Manager.
- Go to “View > Show hidden devices.”
- If you see the HID-Compliant Pen drivers, uninstall them.
- Restart your computer and connect your digital pen again. Windows will install the driver for your digital pen and it will start working again.
4] Install the driver from the manufacturer’s website
If the above fixes did not help, you have to download the driver from the manufacturer’s official website and then install it manually. Visit the manufacturer’s website, enter the model number of your product, and download the driver. If the installer is in Zip format, extract it, then open the respective folder. Now, run the installer file to install the driver manually.
You can follow this method to download the driver of any device. For example, if you want to reinstall the HID-Compliant touch screen on Windows 11, download its driver from the manufacturer’s website and then install it manually. But first, uninstall the currently installed driver.
If the driver is downloaded in INF format, you can install it by using the Device Manager.
5] Restore your System
System Restore is a tool that helps you fix the issues on your Windows computer by taking it back to its previous working state. By default, it is turned on on every Windows device. When it is turned on, it creates restore points automatically. These restore points are used to restore the system to the previous working state.
If the problem has started recently and the system restore point is created on your system, you can easily fix the issue. Before performing the system restore, you can view all the restore points created on your system and select any of them according to the date on which they were created. Restore your system by selecting the restore point that was created before the problem started occurring on your computer.
This should help.
Read next: How to download or update HID compliant touch screen driver.