STATUS_DEVICE_POWER_FAILURE or btmshellex.dll file error in Windows 10

If your Windows 10 machine has Bluetooth and you see This device cannot start (Code 10), STATUS_DEVICE_POWER_FAILURE message in the “General” tab of Bluetooth driver properties window, here are some possible solutions that will fix your problem. Apart from that message, you may get a popup containing a message like-

There was a problem starting C:\Program Files (x86)\Intel\Bluetooth\btmshellex.dll. The specified module could not be found.



There are mainly two ways you can fix this issue on Windows 10 machine, and they are mentioned below.

1] Re-register btmshellex.dll

As this problem is related to the btmshellex.dll file, you may be able to fix your issue by re-registering this DLL file. While upgrading from an older version or installing an update, this file may get corrupted internally. If so, there is a high chance of your Bluetooth device not working properly.

To initiate the process, open Command Prompt with administrator privilege and enter this command-

regsvr32 /u btmshellex.dll

It won’t take a lot of time. After that command as mentioned above, you need to enter the following one-

regsvr32 btmshellex.dll

Then, you should restart your computer. After that, you can use your Bluetooth functionality as usual.

2] Re-install/Update Bluetooth driver

If your motherboard disc has Bluetooth driver and you forgot to install it after installing Windows 10, you should consider installing it right away. If the driver is already installed, check whether an update is pending or not.

Press Win + X to open Device Manager. After that, find out the Bluetooth device, right-click on it and select Update driver option.

STATUS_DEVICE_POWER_FAILURE, btmshellex.dll file error

In the next popup window, select Search automatically for updated driver software.

It may take a couple of moments to check the update. Once it finds an update, you would be able to install it.

Although these are the primary solutions to this problem, if they do not fix your issue, you can consider using the System File Checker or using an earlier good System Restore Point as well.

Posted by on , in Category Windows with Tags
Sudip is a student who loves to engage with the latest technology & gadgets. Apart from writing about all things technology, he is a Photoshop junkie and a football enthusiast.

Leave a Reply

Your email address will not be published. Required fields are marked *

6 + 1 =