If your Windows 11/10 machine has Bluetooth and you see This device cannot start (Code 10), STATUS_DEVICE_POWER_FAILURE message in the “General” tab of Bluetooth driver properties window, here are some possible solutions that will fix your problem. Apart from that message, you may get a popup containing a message like-
There was a problem starting C:\Program Files (x86)\Intel\Bluetooth\btmshellex.dll. The specified module could not be found.
Fix STATUS_DEVICE_POWER_FAILURE error
There are mainly two ways you can fix this issue on Windows 11/10 machine, and they are mentioned below.
1] Re-register btmshellex.dll
As this problem is related to the btmshellex.dll file, you may be able to fix your issue by re-registering this DLL file. While upgrading from an older version or installing an update, this file may get corrupted internally. If so, there is a high chance of your Bluetooth device not working properly.
To initiate the process, open Command Prompt with administrator privilege and enter this command-
regsvr32 /u btmshellex.dll
It won’t take a lot of time. After that command as mentioned above, you need to enter the following one-
Then, you should restart your computer. After that, you can use your Bluetooth functionality as usual.
2] Re-install/Update Bluetooth driver
If your motherboard disc has Bluetooth driver and you forgot to install it after installing Windows 11/10, you should consider installing it right away. If the driver is already installed, check whether an update is pending or not.
Press Win + X to open Device Manager. After that, find out the Bluetooth device, right-click on it and select Update driver option.
In the next popup window, select Search automatically for updated driver software.
It may take a couple of moments to check the update. Once it finds an update, you would be able to install it.