This post explains how to fix Facebook when it’s not working in Firefox. Facebook has been around as one of the most popular social media platforms that connect people from around the world. People are so hooked on it that they can’t resist checking Facebook whenever they get time. Though it works fine on all major platforms, a few Firefox users have reported that they are facing issues while using Facebook in their browsers. These issues range from Facebook not loading properly or showing a blank page to only a few features working in the browser. In this post, we are going to discuss what to do if you can’t connect to Facebook in your Firefox browser.
Fix Facebook when it’s not working in Firefox
The simplest and the easiest way to fix Facebook when it’s not working in Firefox is to switch to a different browser. However, if Firefox is your default and favorite browser and you want to stick to that only, we will share some troubleshooting tips that will help resolve the issue.
- Update Firefox
- Clear Cookies and Cache
- Check your Firewall settings
- Refresh Firefox
1] Update Firefox
It may be possible that Firefox itself is causing issues if Facebook is not working on it. Update Firefox to the latest version. This will replace missing or corrupt program files, install bug fixes and the latest features to the browser, and improve compatibility issues with websites.
To update Firefox, click on the menu icon (three horizontal bars) in the top right corner of the browser window. Then click on the Help menu and select About Firefox. A popup will appear as shown in the above screenshot. If an update is available, it will show the Restart to update Firefox option. Click on that option to install updates and relaunch Firefox.
2] Clear Cookies and Cache
- Click on the menu icon.
- Click on the History menu.
- Select the Clear recent history option.
- In the Clear All History dialogue box, select Everything in Time range.
- Select Cookies, Cache, Browsing & download history.
- Click on the OK button.
- Open Facebook and see if this helps.
3] Check your Firewall settings
Windows built-in firewall software may not allow Firefox to make connections. In such a case, Firefox will generate a ‘server not found’ error when you try to access Facebook. Configure Windows Firewall so that it will allow Firefox and Facebook to access your internet.
5] Refresh Firefox
The ‘Refresh’ feature removes third-party extensions, themes, and other customizations that may be conflicting with Facebook. It resets Firefox to its default state and creates an ‘old profile’ folder on your computer, which you can use as a backup to copy your old profile data (essential information such as bookmarks and passwords) to the new Firefox profile.