Fix 0x80240024 error when downloading Store app or Windows Updates

Some users reported Error 0x80240024 when downloading a Microsoft Store app or Windows Updates. Some also said that this happened for some apps, whereas others complained that the issue was seen when downloading every app and even the Windows Updates. In this post, we will show some solutions you can execute to resolve this issue.

Error 0x80240024 when downloading Microsoft Store app or Windows Updates

If you encounter a 0x80240024 error when downloading a Microsoft Store app or Windows Updates on your Windows 11/10 computer, follow these suggestions:

1. Run Troubleshooters
2. Disable VPN or Proxy
3. Pause & Resume Windows Updates and Microsoft Store Updates
4. Change Date, Time and Region
5. Reset Microsoft Store
6. Reinstall Microsoft Store

Let us talk about them in detail.

1] Run Troubleshooters

We first need to run Windows Store Apps, Windows Update and Background Intelligent Transfer Service Troubleshooters. These are built-in tools that will not only scan respective services but will also repair them. As for the first two, we will use the Windows Settings, follow the prescribed steps to do the same.

1. Open Settings.
2. For Windows 11
   • Go to System > Troubleshoot > Other troubleshooters
   • Click on Run associated with Windows Store Apps and Windows Update.
3. For Windows 10
   • Go to Update & Security > Troubleshoot > Additional troubleshooters.
4. Click on the troubleshooter you want to run and click on Run the troubleshooter.
5. Follow the on-screen instructions to complete troubleshooting.

If these two troubleshooters are not able to resolve the issue, follow the prescribed steps to run the Background Intelligent Transfer Service Troubleshooter. 

You can also press Win + S, type “BITS” or “Find and fix problems with background downloads”, open the troubleshooter, and follow the on-screen instructions and check if the issue is resolved.

2] Disable VPN or Proxy

If you have enabled a VPN or Proxy network, it would be very difficult for Microsoft Store to download an app. It searches for the server it needs to get connected to and then downloads your file. In case, you are attached to a proxy network or VPN, it won’t be able to connect to the server. If you are connected to one, make sure to disable it and then retry downloading. Hopefully, your issue will be resolved this time.

3] Pause & Resume Windows Updates and Microsoft Store Updates

If you are unable to download an app via Windows Store, check if there are other apps downloading or updating in the background. Click on the Download icon and then on Pause all. This will stop any background downloads and will allow your app to be downloaded.

Similarly, Open Settings > Windows Update and Pause Updates. Restart your computer and Resume Updates and see. This simple step has worked for some.

4] Change Date, Time and Region

Next up, check if the date, time, and region are correct. Let us first talk about the date and time, to check them, just look at your taskbar. In case they are incorrect, right-click on the option and select Change date and time. Enable Set time automatically and Set time zone automatically. 

Now, check if you have selected the correct Region. To do the same, scroll down to Related Links, click on Language & region, click on the Country or region drop-down option and then select your region. Finally, close the Settings and see if the issue is resolved.

5] Reset Microsoft Store

You may also notice this error if Windows Store is corrupted, we won’t be talking about reasons why the Store got corrupted, but there are some ways to repair it. To do the same, you can either use a Run command or Windows Settings.

As for the former, open Run, type “wsreset.exe” and click OK. You will be asked to follow the on-screen instructions to complete this task, so do that, and your issue will be resolved.

If you want to reset the Microsoft Store using Windows Settings, follow the prescribed steps.

1. Open Windows Settings.
2. Go to Apps > Apps & features (or Installed Apps).
3. Search “Microsoft Store”.
   
   • Windows 11: Click on the three vertical dots and select Advanced Option.
   • Windows 10: Select the app and click on Advanced Option.
4. Finally, click on the Reset button.

6] Reinstall Microsoft Store

If repairing or resetting the Store doesn’t work, we can try reinstalling the app and see if the issue is resolved. To do the same, we are going to use a PowerShell command.

Open PowerShell as an administrator from the Start Menu and then run the following command.

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Once the command is executed, open Windows Store and check if the issue is resolved.

How do I fix Microsoft Store update error?

Microsoft Store update error can be fixed using the Windows Store App troubleshooter, it is a built-in utility that scans the store, find out the problem and then resolve it. If that doesn’t work, there are some other solutions that you can execute. However, we recommend you first look for why this is happening. You can use the error code mentioned in the pop-up to look for the reason and then try working on it. We have a lot of Microsoft Store error codes, you can type the code in the search bar and then search for its troubleshooting guide.

Read: Windows Store apps not working or opening

How do I fix Microsoft Store updates not downloading?

If Microsoft Store is not downloading, first of all, make sure that your Internet is not slow. You can use any of mentioned free Internet Speed testers to know your bandwidth, in case, the speed is slow, restart your router and if that doesn’t help, contact your ISP and ask them to resolve the issue. You should also try logging out and then logging back in as the issue can be a result of some kind of account glitch. However, your best bet is to check our troubleshooting guide on what to do when Microsoft Store apps are not downloading.

Also Read: Microsoft Store error 0x80131505.