This article discusses the possible solutions to fix Xbox Game Pass error Code 0x800706b5 This error prevents users from installing the games from the Xbox app. Different users have experienced this error while installing different games on their systems. If you see this error while installing the games via the Xbox app, you can follow the suggestions provided in this article.
Fix 0x800706b5 Xbox Game Pass error
The following solutions may help you resolve the issue you are experiencing with your Xbox Game Pass.
- Power Cycle Xbox Console
- Clear Xbox console cache
- Reset the Xbox app
- Reset your PC
Let’s see all these fixes in detail. Before you proceed, we suggest you restart your computer as sometimes the problem occurs due to a minor glitch. If restarting your device fixes the problem, you will save time in the troubleshooting process.
1] Power Cycle Xbox Console
This solution is for the users who are receiving this error on their Xbox Console. To fix the Xbox Game Pass error 0x800706b5 on Xbox Console, power cycle it. The procedure to power cycle your Xbox Console is explained below:
- Press and hold the Xbox button for up to 10 seconds. The button is on the front of the Xbox Console. This will shut down the Xbox Console completely.
- Now, unplug the power cables and wait for 10 seconds.
- Plug the power cables back in.
- Press and hold the Xbox button to turn your console on.
After power cycling your console, the error should get fixed.
2] Clear Xbox console cache
You may clear Xbox Series X and Series S cache and see if that helps.
3] Reset the Xbox app
If the problem is occurring on the Xbox app for Windows 11/10, resetting the Xbox app may fix it. The process to reset the Xbox app is explained below:
- Launch the Windows 11/10 Settings app.
- Go to “Apps > Apps & features.” You will see the list of all apps installed on your system.
- In Windows 10, select the Xbox app and click on the Advanced options link.
- In Windows 11, click on the three horizontal dots next to the Xbox app and select Advanced options.
- Click on the Reset button.
The above process will delete the local game data. Therefore, before resetting the Xbox app, make sure that you have synced all your games to the cloud so that there will be no data loss after resetting the Xbox app.
4] Reset your PC
This solution has worked for some users. If the above fixes did not resolve your problem, reset your PC. Before resetting your PC, Windows will show you two options, Keep my files and Remove everything. If you select the first option, your files will not be deleted during the process. The second option will erase everything from your Windows C drive or from all the drives. Before deleting the data, Windows will ask you if you want to delete the data from other drives too.
Though the “Keep my files” option does not delete your data, we recommend you backup your data on an external hard drive before resetting your PC.
How do I fix my Xbox game Pass not working?
If the Xbox Game Pass is not working, first power cycle your console and then check if the issue persists. Apart from that, removing and adding your user profile to the Xbox console can also help you fix the problem. If the Xbox Game Pass is not working on your Windows 11/10 device, re-register the Xbox app.
Note: Error code 0x800706b5 also appears for Printer and Windows Update.
How do I update Xbox to the latest app?
You can update the Xbox app to the latest version from the Microsoft Store. The steps are as follows:
- Open Microsoft Store.
- Go to the Library.
- Click on the Get Updates button.
As you click on the Get Update button, the Store will show you which apps require updates. If an update is available for the Xbox app, install it. If you click on the Update all link, the Store will update all the apps.
Hope this helps.