In this article, we will show you some possible fixes to resolve 0x8004de80 or 0x8004de86 OneDrive Error. Both error codes 0x8004de80 and 0x8004de86 can occur when a user tries to sign in to OneDrive. Unstable internet connection, incorrect credentials, outdated OneDrive app, etc., can be some of the causes of these errors.
Fix 0x8004de80 or 0x8004de86 OneDrive Error
If you are unable to sign in to your OneDrive due to the 0x8004de80 or 0x8004de86 OneDrive errors, use the following solutions to fix these errors.
- Check your internet connection
- Sign in with the right account
- Unlink and relink OneDrive
- Clear out multiple identities
- Uninstall and reinstall OneDrive
Let’s start.
1] Check your internet connection
Unstable or poor internet connection can be a reason for these OneDrive errors. Therefore, the first step is to check your internet connection. You can connect your system to an ethernet cable and then see if it brings any changes. Wired internet connections are more stable than wireless internet connections due to less packet loss. You can also do one more thing: switch to another network connection (if available) or switch to the 5GHz WiFi band if your system supports it.
2] Sign in with the right account
These errors often arise from conflicts caused by having multiple accounts linked to the OneDrive app. Hence, ensure you have signed in with the right account.
3] Unlink and relink OneDrive
Sometimes unlinking and relinking OneDrive can resolve conflicts caused by multiple accounts. Unlinking also removes any cached credentials stored by the app, which might be outdated or corrupted. After unlinking, you can re-link the desired Microsoft account to OneDrive. Unlink and relink OneDrive and see if it helps resolve the issue.
To unlink OneDrive from your PC, follow the steps provided below:
- Click on the OneDrive cloud icon on the right side of the Taskbar.
- Click on the gear icon on the top right side and select Settings.
- Select Account and click Unlink this PC.
- Click the Unlink account in the confirmation window.
After performing the above steps. Click on it to run the OneDrive setup again and follow the steps written below:
- Enter your Microsoft account email address and click Sign in.
- Enter your password.
- Select a different folder (if you want), otherwise, select the same folder, and click Next. Click Use this folder in the confirmation window.
4] Clear out multiple identities
Clearing out multiple identities via the Registry Editor can fix the sign-in issue. This method is technical compared to the previous method. Before you proceed make sure you create a system restore point, as this will help you to restore your system if a problem occurs. We also suggest you backup your Registry before proceeding. Use the following instructions carefully:
Open the Run command box (Windows + R key). Type regedit and press Enter. Click Yes in the UAC prompt. This will open the Registry Editor.
Now, navigate to the following path. The easiest way to go to the following path is to copy it and paste it into the address bar of the Registry Editor. After that, hit Enter.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\Identity
Right-click Identity, and then select Delete.
If the issue still persists, follow these steps to remove the folders that contain cached credentials:
Sign out of OneDrive.
Remove all folders in the following locations:
- %localappdata%/Microsoft/OneAuth
- %localappdata%/Microsoft/IdentityCache
5] Uninstall and reinstall OneDrive
If you still get the error, uninstalling and reinstalling OneDrive can fix these errors. You will not lose any data in OneDrive by uninstalling it, provided all your files are completely synced to the cloud. All your files will be restored to your system when you sign back into your OneDrive account. To do so, use the following steps:
- Open Windows Settings.
- Select the Apps category from the left side and then click Installed apps or Apps & features (whichever option is available).
- Search for Microsoft OneDrive.
- Click on the three dots, and click on Uninstall.
After uninstalling OneDrive, download its latest version from Microsoft’s official website and then install it manually.
I hope this article helps you to fix the error.
Fix: OneDrive Error Code 0x8004de85
How do I fix a corrupted OneDrive?
You can restore your corrupted OneDrive. If your OneDrive file or folder gets corrupted, you can restore your entire OneDrive to a previous time. This action will recover the corrupted files. You can only restore the corrupted files in OneDrive if you have a Microsoft 365 subscription.
Can I reinstall OneDrive?
Yes, you can reinstall OneDrive by following these easy steps: Go to the Settings > Apps > Installed apps. Now, look for Microsoft OneDrive. Click on the three dots, and click on Uninstall.
Read next: How to fix OneDrive error codes on Windows.
