When downloading games from the Microsoft Store, Xbox, or Windows 11/10 PC, you may receive Error 0x87e0000d. The reason behind the error code can be because of an internet issue or server connectivity and even a temporary issue with the Store application. This post will guide you on how you can resolve the problem so you can download and install the game.
Error 0x87e0000d for Xbox, Windows or Microsoft Store
In this post, we have separated our suggestions for Xbox and Windows 11/10. So follow accordingly.
- Resolving Error 0x87e0000d for Xbox
- Check Xbox Live Status and Network connectivity
- Perform Power Recycle
- Hard Reset Xbox
- Fix Error 0x87e0000d for Windows 11/10
- Check Connectivity Issues
- Reset Microsoft Store
- Enable Xbox Live Networking Service
- Reinstall Xbox Gaming Services
- Repair Microsoft Store
- Repair with DISM tool
The Windows PC troubleshooting will need admin permission.
Fix Error 0x87e0000d for Xbox
Follow these suggestions, which include checking Xbox Live status and network connectivity, performing a Power Cycle, and Resetting the console.
1] Check Xbox Live Status and Network connectivity
One of the most common issues with Xbox is connectivity to the online service. Xbox has Store and Subscriptions service listed on the Xbox Status. If there is an issue, you need to wait for it to resolve.
If the status is green, you need to check the network connectivity on your router and ISP. You can also read our guide on resolving related issues such as DNS Issue and Xbox Live Issue.
2] Perform Power Recycle
There is a way to hard-reboot Xbox One, just like Windows PC using the Power Recycle. Follow these steps:
- Press the Xbox button on your console, and keep it pressed.
- Remove your finger once you hear a subtle click and Xbox turns off.
- Wait for a minute, and then turn your console on by pressing the Xbox Button.
Try downloading the game, and this time it should work.
3] Hard Reset Xbox
If you are not able to resolve the problem, it’s time to hard reset Xbox. This method will reset the console to factory settings. It removes all data, including accounts and games.
- Press the Xbox Guide button, and then select Settings.
- Select All Settings, and then choose System.
- Select Console info and Updates, and then select Reset Console.
Fix Error 0x87e0000d for Windows 11/10
Gaming is an integral part of Windows, and Xbox comes preinstalled. In fact, there are a lot of Xbox Games that are available on Windows. Microsoft has Xbox Game Service on Windows. Here is how to troubleshoot:
1] Check Connectivity Issues
First and foremost, make sure you do not have any connectivity issue or internet problem on your computer. Check for any Network issues or DNS Issues, or the ISP itself has a problem. An easy way to check is to use a browser and open a website. If that is working, move on to the next suggestion.
2] Reset Microsoft Store
Microsoft Store is known to cause problems, and since games can only be downloaded from the Store, it is important to check if the store needs a reset. You can reset using PowerShell, Windows Settings, and using built-in WSReset.exe.
3] Enable Xbox Live Networking Service
Xbox Live Services is deeply integrated within Windows. Like other services, they are available as part of Windows Services, and you can enable, disable and restart the service.
- Type services.msc in the Run prompt (Win + R)
- Locate Enable Xbox Live Networking Service
- If it is disabled, then right-click and enable it; else, you can start it
4] Reinstall Xbox Gaming Services
You can also choose to reinstall Xbox Gaming Services using this PowerShell Command:
- Launch PowerShell as an administrator
- Type and execute the following command
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
- Next, in the same window, type and execute the following command
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
5] Repair Microsoft Store
Open PowerShell window with admin permission, and execute the following command to repair Microsoft Store on Windows.
Set-ExecutionPolicy Unrestricted
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Network issue, Microsoft Store problem is not new. They happen from time to time, and most of them are resolved automatically. But some bugs like stay back longer, and that’s where these steps will help you fix Error 0x87e0000d for Xbox, Windows 10, or Microsoft Store.
Now read: How to fix error code 100 on Xbox.
