Apart from adding predefined music, the in-built video editor of Windows 11 allows users to insert custom audio as well. However, if the Custom audio option is not working in Video Editor in Photos app in Windows 11 or you are unable to open a custom audio file in the Video Editor, here is how you can troubleshoot the issue. For your information, this guide is mainly for Windows 11 users.
Microsoft introduced a Video Editor section in the Windows Photos app. Subsequently, Microsoft has replaced the Video Editor section in the Photos app with the new Chipchamp app. But the Microsoft Photos Legacy app is still available here on the Microsoft Store.
Custom audio not working in Windows Photos Legacy app
If Custom audio is not working in the Video Editor section of the Photos Legacy app in Windows 11, follow these steps:
- Use supported video formats
- Keep the file
- Reset and repair Photos app
- Restart Windows Audio service
- Re-install Photos
To learn more about these steps, continue reading.
1] Use supported video formats
It is the most important thing you need to keep in mind while inserting audio in the Video Editor on Windows 11. You must choose an audio file in the supported file extension. For your information, it supports only MP3 and WAV formats. If you try to insert any other format, one of these two things will happen: Video Editor won’t open the file at all, or the audio will be mute.
Therefore, check the file extension of the audio file first and then insert it into the Video Editor.
2] Keep the file
After inserting the file in the Video Editor, you need to keep the audio in the same location. Otherwise, Photos will be unable to fetch the file, and as a result, it won’t work at all.
3] Reset and repair Photos app
As it is a media-related issue, you can try to repair and reset the Photos app. The best thing is that you do not need to use third-party programs to get it done. It is possible to repair or reset the Photos app with the help of Windows Settings. For that, do the following:
- Press Win+I to open Windows Settings.
- Click on the Apps > Apps & features.
- Click the three-dotted icon of Microsoft Photos and select the Advanced options.
- Click the Repair button.
- Check if it resolves the issue.
- Click the Reset button twice.
After that, your problem should be resolved immediately.
4] Restart Windows Audio service
If the Windows Audio service is not working properly, there is a chance of getting this error on your computer. Therefore, you can try restarting this service to check if it solves your issue or not. For that, do the following:
- Search for services and click the search result.
- Find the Windows Audio service and double-click on it.
- Click the Stop button.
- Click on the Start button.
Then, restart the Photos app and check if the problem remains or not.
5] Re-install Photos
It is probably the last thing you need to do in order to fix this issue on Windows 11 PC. To uninstall the Photos app, you open Windows PowerShell with administrator privilege and enter this command:
Get-AppxPackage *photos* | Remove-AppxPackage
Then, open the Microsoft Store and download the Photos app.
Read: Windows Photos app not showing all photos
How do you get custom audio on video editor?
To get custom audio on video editor in Windows 11, open the Video Editor panel first. Then, select the audio file from the Custom audio option in the top-right corner. Before choosing an audio file, make sure it is in MP3 or WAV format.
Can you edit audio in Windows video editor?
In Windows Video Editor, you can do basic things such as trim, cut, etc.. However, you cannot add any effect, transition, or anything else with the help of the in-built Video Editor. For that, you must use a third-party audio editing software.
Read: Fix There’s nothing to show here error in the Photos app.
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