Google Chrome is one of the most popular browsers. However, this doesn’t mean that it is error-free. A lot of users have complained that they can’t scroll and arrow keys are not working in Chrome browser. In this article, we are going to rectify this issue with some very simple solutions.
Why can’t I scroll using Arrow keys in Chrome browser?
By default Chrome browser allows the user the navigate using the arrow key. The feature works like a charm, so much so that it became the default way to navigate within a webpage using the arrow keys. So if the keys don’t work for you, chances are there is something wrong with your browser. First, we need to check whether Caret browsing is enabled. This feature can be triggered by a shortcut, and you may accidentally trigger it.
Also, some extensions can interfere with your browser or take over the keys, causing you trouble. There are other reasons, such as a corrupted cache or browsing data and misconfigured settings, both of which can be resolved. We will discuss all of this in detail below.
Fix Cant scroll, Arrow keys not working in Chrome browser
If your keyboard Arrow Keys are not scrolling webpages, and you cannot navigate Up or Down using keys in Google Chrome, then check out the solutions mentioned below to resolve the issue.
- Restart the computer and browser
- Disable Caret Browsing
- Delete Cach, Cookies, and Browsing Data
- Remove Extensions
- Reset Chrome
Let us talk about them in detail.
1] Restart the computer and browser
First, let us start with the most basic solution. Try restarting the browser and see if that works. If that doesn’t work, restart your computer. This way, if it is caused by any glitch, it should be resolved. In case, restarting is to no avail, check the next solution.
2] Disable Caret Browsing
Caret Browsing allows you to navigate through text using the arrow keys. This may sound like a good feature, but it can also stop you from scrolling up and down. So, it is better to turn it off, if you are accustomed to the previous way of browsing. Follow the given steps to do the same.
- Click on the three vertical dots and select Settings.
- Go to Advanced > Accessibility.
- Turn off Navigate pages with a text cursor.
Restart the browser and you will be good to go.
3] Delete Cache, Cookies, and Browsing Data
Arrow keys can also stop working due to corrupted caches, cookies, or browsing data. They can be easily removed without deleting any important files. To delete cache, cookies, and browsing data in Chrome, follow the procedure below.
- Click on the three vertical dots and select Settings.
- Click Security and Privacy > Clear browsing data.
- Tick Browsing history and Cookies and other site data.
- Press Clear data.
Hopefully, this will do the job for you.
4] Remove Extensions
Chrome Extensions are meant to help you out. But some can cause problems for you. They can prevent some sites from working on your device and disable certain buttons. What we are going to do is disable the extension one by one and see which one is causing the trouble. Once you know which extension it is, you can remove it, and the issue will be resolved. So, click on the Extension icon from the Menu bar (top of the window), click on the dots associated with the extension, and click Remove from Chrome. Do this until you find the real culprit; removing it will solve the problem.
5] Reset Chrome
Last but not least, we have to reset Chrome, this will disable extensions, delete cookies and caches, and reset settings to the factory default. To do that, follow the prescribed steps.
- Click on the three vertical dots and select Settings.
- Go to Advanced > Reset and clean up.
- Click Restore settings to their original defaults > Reset settings.
Hopefully, this will do the job for you.
That’s it!
Read: Arrow keys are not working in Windows
How do I enable scrollbar in Chrome?
Scrollbar in Chrome is enabled by default, but if, for some reason, you are not seeing it, then you can get it back from Flags. Open Chrome, paste the following URL in the address bar, and hit Enter.
chrome://flags/
Search “Overlay Scrollbars” from the Search bar, now, disable it and relaunch your browser. This way, you will get the beloved scrollbar back.
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