There are instances where the printer does not work as expected and causes issues. Some users of Brother printers are facing such issues on Windows 11. If you see your Brother printer not working on Windows 11, we have solutions in this guide to help you fix it.
Brother Printer not working on Windows 11
When you try to print a document using a Brother printer and find it not working as expected on Windows 11/10, you can use the following solutions to fix the error.
- Check the status of the printer
- Run Printer troubleshooter
- Change the connection type
- Try printing from other programs
- Reinstall Brother printer drivers
Let’s get into the details of each method and fix the issue with the Brother printer on Windows 11.
1] Check the status of the printer
Make sure the printer is connected to your Windows 11 PC properly. Also, check the screen of your Brother printer to find any information on that. If the screen is blank or not showing anything, press any button to wake it up from the Sleep Mode. If it is showing some error, go to Troubleshooting using the printer button and fix the issue. Then, restart your printer and see if it is working properly and printing documents.
After troubleshooting the machine, see if the printer is working well or not. If not clear the Print Queue and try again. To do so, open the Settings app, select Bluetooth & devices, then click on Printers & scanners. You will find your Brother printer listed there. Click on it. Under the Printer settings, select Open print queue and clear the queue. Then, open the document you want to print, select the correct Brother printer and right paper size in the Print options, and click Print. It should fix the issue.
2] Run Printer troubleshooter
Windows 11 has the benefit of some good troubleshooters that can help fix common issues. The Printer troubleshooter can help fix the issues with the printer. Open the Settings app, go to System > Troubleshoot > Other troubleshooters. Find the Printer troubleshooter and click the Run button beside it. Wait for it to find issues and select to fix them by following the on-screen wizard.
3] Change the connection type
Sometimes, the way the printer is connected to your Windows 11 PC might be the issue. If you have connected the Brother printer to your Windows 11 PC wirelessly, connect it using the USB cable that comes in the installation box. If you have connected it using a USB cable already, change the port or connect it wirelessly if there is an option.
4] Try printing from other programs
If you have followed the above methods and cannot print, open another document in another program and try printing it using the Brother printer. If the print goes through normally, the program you are using should be the cause of the issue. Change the program, convert the document to another format, and print it from its dedicated program.
5] Reinstall Brother printer drivers
If you still face issues with the Brother printer on Windows 11, uninstall the printer drivers and reinstall them after downloading them from the Brother official website. If you have the Brother Utilities program installed, open it and select Tools. In the Tools options, select Uninstall to uninstall Brother printer software and drivers. Then, visit Brother’s official support website, download the printer drivers that suit your device, and install them.
How do I get my Brother printer to work with Windows 11?
Windows 11, by default, supports all printer brands, including Brother printers. You need to have the right drivers and install the necessary software that comes with the printer and set it up properly. While printing any documents, you can select Brother printer in the Print options and use it.
Why is my Brother printer connected but not printing?
Sometimes, it will not print documents even if the Brother printer is connected. You need to make sure you select the right printer in the print options, see if the printer is properly connected, check if there are no paper jams or obstructions with the print head, etc. If you still face the issue, follow the above methods to fix the issue.
Related read: Computer freezes when printing.