Android file transfer not working on Windows 10

The USB connection is the most common way to connect an Android phone to a Windows 10 computer. You can use it to carry out file transfers take place. But at times, you may find that the file transfers do not work when you connect your Android phone to your PC, If you face this issue, read on. There can be a number of factors causing this issue. This includes incompatibility or absence of the required drivers or incompatible hardware.

Android file transfer not working Windows 10

Android file transfer not working

The following suggestions will help you resolve the Android file transfer not working issue:

  1. Update or install the required Android ADB drivers.
  2. Check the hardware.
  3. Install the MTP USB Device driver manually.
  4. Run the Troubleshooters.

1] Update or install the required drivers

Device Drivers are one of the primary pillars that make the working of these external devices on a Windows 10 computer. You can get the latest version of Android ADB drivers from their website here and install them on your computer.

Once you reboot your computer, the Android device would start connecting to it without any issues.

2] Check the hardware

Try to physically disconnect any external device connected to your computer and check if that fixes the issue. You can also check out if your USB Port is working properly because it holds potential for triggering the issue mentioned above. If you cannot do it, it is best to get your USB ports checked from a PC support technician. Also, you can try to replace the USB connection cable, which should also be worth trying.

3] Install the MTP USB Device driver manually

Media Transfer Protocol (MTP) is not working on Windows 10

You can try to troubleshoot the issues related to the MTP USB Device driver. This is also a viable method to fix your issue.

4] Run the Troubleshooters

There’s that chance that the Hardware Troubleshooter might fix the issue automatically. You can give it a try and check if that error message does not pop up again after any problems are detected and corrected. You may also run the USB Troubleshooter.

Let us know if anything here helped you.

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Ayush has been a Windows enthusiast since the day he got his first PC with Windows 98SE. He is an active Windows Insider since Day 1 and is now a Windows Insider MVP. He has been testing pre-release services on his Windows 10 PC, Lumia, and Android devices.