If you get stuck with an Access Denied message when opening a particular website, then it’s probably because there is some network-related issue in the browser only. The full error message would say, “Access Denied, You don’t have permission to access on this server,” along with a URL that you cannot be accessed with a reference number. I recently faced this issue when I tried to visit microsoft.com with my Firefox browser. Let’s see how to resolve this issue.
Why do I see access denied on this server?
The Access Denied error appears when your browser uses a different proxy setting or VPN instead of what’s really set on your Windows PC. This error is most likely caused by some network-related issue in your browser and occurs on Firefox browsers. Thus, when a website detects something wrong with your browser cookies or your network, it blocks you which is why you can’t open it.
How can I fix the Access Denied error?
To fix the Access Denied error, disable the VPN Software. Try clearing browser data, data for a specific website in Firefox, or reset your browser. If these fixes don’t help you, you may turn off VPN extensions or use a premium VPN service.
Access Denied, You don’t have permission to access
The issue occurs when Firefox uses different proxy settings or VPN instead of what is set on your Windows computer. Whenever a website figures that there is something wrong with your network or browser cookies, etc., it blocks you.
Here are a few things to do if you face this issue in Firefox.
- Clear Everything about the website
- Turn off VPN or VPN Extensions
- Disable Proxy
- Use a Premium VPN Service
- Clear all data for a specific website in Firefox
- Check Router settings
- Reset Browser
- Check with Domain Controller
- Deselect the proxy server option in LAN Settings.
Similar things can be done in any other browser too.
1] Clear Everything about the website
- Launch Firefox, and press CTRL + H
- Find the listing of the website in history, and right-click on it.
- Select Forget about this site.
This option deletes all data, including history, cache and cookies, and passwords. So if you have a password or any important website data, save it – else, use another method to clear the browser cache.
2] Turn off VPN or VPN Extensions
If you are using VPN software or have installed any third-party VPN extension in Firefox, turn it off. Once it’s turned off, Firefox will pass through whatever is configured on the computer, and you should be able to access it. These extensions should be easy to turn on and off to help you figure out the problem.
3] Disable Proxy in the browser
If you do not have any VPN extension, we need to check your browser’s proxy settings.
- Launch Firefox, and then click on the menu button (three lines)
- Select Options. You can also type “about:preferences” in the address bar to open it.
- Under General > Network Proxy > click on the Settings button.
- This will open Connection Settings and select “Use system proxy settings”.
This will make sure that Firefox now uses the same network settings configured on your Windows computer. Removing any proxy server from the configuration will make sure there is nothing between the internet and the computer.
4] Use a Premium VPN Service
There are many free VPN services that you can use. Still, it is highly recommended to use a premium VPN service to keep you anonymous and puts no limitation on accessing anything. If the website can figure out you are using a blocked VPN, it will not allow you to access the website.
However, when you use a premium VPN service, the websites will have a tough time identifying and block the VPN IP. You can even think of a Private VPN service using software that allows you to access those websites.
5] Clear all data for a specific website in Firefox
A misconfigured file or settings which is specific to the website can also restrict access. It is because the way the request to access the website is made makes it suspicious. You can go to Firefox Settings and clear all data such as cache, cookies, and offline files.
- Open Firefox, and click on the hamburger menu on top-right
- Click on Settings and then navigate to Privacy and Security
- Click on the Manage Data button
- In the search website box, type in the website name and click on remove selected.
Try to access the website and check if the issue is resolved.
6] Check Router settings
First, update the Router Firmware, and once the process is completed, restart your router.
Next, open the Router Configuration and Settings page and check some WiFi Router Settings. You need to update the Internet Connection Type and DNS Address. Make sure that both are set to the ‘Dynamic‘ option. Also, make sure that Select default MAC address option is selected. Now again, restart your router and see if the problem has gone away.
7] Reset Browser
All the browsers, including Firefox, offer a refresh button. All you need to do is type about:support in a new tab, press the Enter key, and then click on the Refresh Firefox button available on the next screen. Once the wizard completes its job, try to reaccess the website.
You can also try resetting the network adapter by accessing it through Control Panel to rule out the last thing. If it does not help, use another browser to access the website.
8] Check with Domain Controller
If your computer is connected to a corporate domain, you may need to check with the destination domain controller or the default domain controller. If the server is blocking because of proxy settings, you will need to get in touch with your IT admin to resolve it. There can be a policy in place which could be blocking the access.
9] Deselect the proxy server option in LAN Settings
LAN settings have their own setting for Proxy Server. It can be changed manually or through a script. You can check if there is any change and choose to disable it.
Type Proxy settings in the Start Menu, and click on the option when it appears. It will open the Proxy settings under Network and Internet > Proxy. Remove everything, and select automatic proxy detection.
The same can be achieved through Control Panel > Internet Options > Connections tab > LAN Settings. Uncheck the option—Use a proxy server for your LAN option. Apply the changes, and check
I hope the post was easy to follow, and you were able to access the website by resolving Access Denied, You don’t have permission to access on this Server error
Related read: Remove Access Denied error when accessing files or folders.