Error Code 80070103 Windows Update ran into a problem

Today while updating my Windows 8.1, I ran to a problem. The update failed, and I received the following message: Error Code 80070103 Windows Update ran into a problem. I tried some of the steps suggested for troubleshooting Windows Update, but nothing helped.


Windows Update Error Code 80070103

After researching a bit in the Microsoft libraries, I found that this Windows Update error code 80070103 is displayed if you try to install a device driver that is already installed on your PC or if the driver that you are trying to install, has a lower compatibility rating, than the one you have already installed on your Windows computer.

Now why would I try to install some driver twice? It was Windows Update which had offered me this update. It was then that I realized that just two days back, Windows Update had offered to install some Intel driver, which I had installed successfully. And it was again an Intel driver that was being offered to me again, today.

If you receive Windows Update error 80070103 while installing updates, you might be trying to install a driver that is already installed on your computer or a driver that has a lower compatibility rating than one you already have installed. To find more information or to get help, try these options:

In case you still need to install the driver, you will need to install the drive manually by downloading it from the manufacturer’s website.

Else, this issue can be safely ignored if this applies to a driver. Microsoft suggests that you can safely hide this update so it is not offered again. To do so, right-click on the update, and select Don’t show this update again.

I decided to hide the drive update.

See this post if you receive Windows could not search for new updates, Code 80244FFF, Windows ran into a problem message.

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Posted by on , in Category Windows with Tags
Anand Khanse is the Admin of, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.


  1. Luana

    Thanks, it helped me a lot. I had the same problem. I couldn’t install the same driver: a Intel driver. I decided tofollow your steps: I hide it, too

  2. globatechhub

    For Windows7 Tech Support
    contact on 1-800-935-0537

  3. Gene Watkins

    I have the same error code after deleting bunch of crap off mine and now my video is not working very good. I messed something up in the register some how. Video was working fine before and restore is not available for anything but after I messed it up.

  4. Bronjess

    Thank you for sharing how to hide the STUPID update

  5. joy hydra

    i have the same problem, bull shit updat not working .

  6. shufil

    any one please help , getting same problem .

  7. Joaquín

    Gracias , ocultaré la actualización de gráficos , el controlador me va muy bien , pero siempre es bueno consultar . Saludos cordiales al autor .

  8. BigMG

    I had just installed some Epson drivers for a USB connected projector. Noticed that my screen setting had been honked up, but did not realize that it may have messed directly with some drivers (the ones that would curiously control USB, display, network drivers) hmmm…

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