Fix Windows Update Error Code 0x8007025D-0x2000C

Some users have reported receiving an error code 0x8007025D-0x2000C while updating Windows 10 using an ISO or Media Creation tool. Along with this error code, a detailed message includes The installation failed in the SAFE_OS phase with an error during APPLY_IMAGE operation. This problem mostly arises when there is some problem with the installation files, and Windows Update fails to apply i.e. upgrade using the ISO or Media Creation Tool. In this post, we are going to suggest a few solutions that might help you.


Windows 10 Update error 0x8007025D-0x2000C

1] Recreate Windows 10 Installation USB

Try recreating the Windows 10 USB Installer using ISO file again either on the USB drive. When using the USB drive, make sure to use a drive which has a great read-write speed. In case you are having trouble creating Media Tool, you can do it offline as well.

2] Re-download Windows 10 ISO

If you are using an ISO, you can re-download the ISO files from the Microsoft server, and then try installing it again. You can use BURN the files onto a DVD file with great read-write speed if you can.

3] Update BIOS/UEFI 

Some users have reported that updating the BIOS to the latest version fixes the problem. Make sure to check with your OEM to download the latest drivers.

4] Restart BITS Service

BITS or  Background Intelligent Transfer Service is a part of Windows Update service which manages background download of Windows Update, scan for new updates and so on. If your Windows Update is failing multiple times, you may want to restart the BITS service. You will need admin privileges to complete this.

BITS Service Windows 10

  • Launch Services Manager console by typing services.msc in the Run prompt followed by the Enter key.
  • Search for Background Intelligent Transfer Service. Double click to open Properties.
  • In the Properties pane, set the Startup type to Manual and then click on the Start button. If that doesn’t help, set it to Automatic (Delayed) and then restart your computer.

That said, the best bet is to use a new ISO file downloaded on a network with good speed. Sometimes ISO files are corrupted because of network issue.

Let us know if these tips helped you fix Windows 10 Update error 0x8007025D-0x2000C.

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Anand Khanse is the Admin of, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.

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