Windows Resource Protection could not start the repair service

If you receive Windows Resource Protection could not start the repair service, when you go on to Run sfc /scannow or System File Checker in Windows 8 / 7, then this post may be able to help you.

Windows Resource Protection could not start the repair service

The System File Checker or sfc.exe is a utility in Microsoft Windows located in C:\Windows\System32 folder. This utility allows users to scan for and restore corrupt Windows system files.

But sometimes while running this tool, you may receive one of the following errors – and the tool will not be able to run or complete its job successfully.

  1. System File Checker SFC cannot repair corrupted member file
  2. Windows Resource Protection found corrupt files but was unable to fix some of them
  3. System File Checker not working, will not run or could not repair.

If this happens, you may try to Run System File Checker in Safe Mode or at Boot Time or repair the Windows Component Store using DISM and see if it works, or you may troubleshoot the errors individually, by following the individual links.

Windows Resource Protection could not start the repair service

If you receive this error message, try this:

Run services.msc to open the Services Manager. Look for Windows Modules Installer or the TrustedInstaller service. Double-click on it and ensure that the Service is Started. If not press the Start button. Its startup type has to be set to Manual, by the way.

The Windows Modules Installer or TrustedInstaller service enables installation, modification, and removal of Windows updates and optional components. If this service is disabled, install or uninstall of Windows updates might fail for this computer. This service has full access to Windows Resource Protection files and registry keys and needs to be running in order to restore missing or corrupted system files.

Alternatively, you could open an elevated Command Prompt, type the following and hit Enter.

net start trustedinstaller

start trusted installer service

Once the service is started, run System File Checker and see if it works. If it still does not work, you may need to analyze its logs.

This post will show you how to how to Run sfc /scannow System File Checker on External Drives. See this post if you receive a There is a system repair pending which requires reboot to complete error message.

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Posted by on , in Category Windows with Tags
Anand Khanse is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.

46 Comments

  1. Lojix Net

    Excellent little write up! I came across this problem just the other day and found that its not very well documented.

  2. Jeff Innis

    Won’t work if you can’t load the O/S. I’m trying to use sfc /scannow from the installation media, and getting the “Windows Resource Protection could not start the repair service” message. Any ideas anyone? Thanks!

  3. NYC

    Jeff, if you can’t load the OS you need to fix the boot record so that you can start it up. I’m assuming your problem is due to a software issue which is preventing
    the OS from loading. Use the OS disc and get to the repair option screen. Select “Command Prompt” from the “System Recovery” menu options screen. Now type in …

    bootrec /fixmbr

    Follow that with …

    bootrec /fixboot

    Restart your system without the OS disc in the drive. ( Make sure the boot order includes booting from the correct OS drive in the BIOS if it fails )

    You should be able to access your OS after fixing the boot record. Go to the start menu and type in “msconfig” and hit enter on keyboard.

    Click the “Boot” tab and below under “Boot options” Check mark “Safe boot” and “Network”

    Reboot your system and it should load Windows safe mode.

    Once you are there go to the start menu and type in “services.msc” and hit enter

    Do what the article tells you to do ….

    Enable and start “Windows Module Installer”

    Now go back to the start menu and type in CMD but don’t hit enter on the keyboard

    Instead when you see “cmd.exe” come up on the start menu place your mouse pointer above it, right click your mouse and select “Run as administrator”

    Place your OS disc in the drive and within the command prompt you just opened with admin privileges type in …

    sfc /SCANNOW

    Hit enter on keyboard.

    It should start the system file checker scan and repair your core file issues.

    Before rebooting go back to start, run and type in “msconfig” hit enter on keyboard

    You need to uncheck the previous boot options you did before. Uncheck … “Safe boot” and “Network” Apply the changes and reboot the system after taking
    out the OS disc from the drive.

    See if that resolves your problem.

    Good Luck!

  4. Jeff Innis

    First of all let me apologize for not responding sooner. by an incredible coincidence, I have another machine here with similar Win 8 problems. I was looking again for a resolution, and realized that not only had I been here and commented, but that you had replied. I have not tried your method yet, but I will. Either way, I am grateful you took the time to respond……

  5. Jeff Innis

    No dice NYC, goes immediately to “preparing Automatic Repair”. As a side note, I have run chkdsk on this drive twice, because the behaviour seems to lean toward hard drive, but while it made some corrections to the file system, no significant physical issues were detected. I wonder if I should run HD Tune on it and scan the drive more comprehensively.

    Thanks again!

  6. disqus_EyUgEAeziQ

    Hi, I’m running Win 8.1 (64 bit). It is installed and running OK. I have tried to run sfc /SCANNOW in an elevated cmd window and I have exactly the problem listed above. I restarted TrustedInstaller and it is on manual and running (according to the Windows Module Installer). I also looked to see if I had a file called “Pending.xlm” which other sites had mentioned is associated with problems. I used Agent Ransack to search ( very good file search engine), but I do not have a file by that name on C: which is my Windows boot drive. Any other ideas?

    I am really only going through this so I can run sfc /SCANNOW so I can repair my Windows Store which I almost never use, but I want to download a program that is only available through Windows Store. Windows BLOWS. I’d switch to Linux in a hot minute, but I’d have to relearn so much!

  7. Random

    thank you very much

  8. péter

    didnt work!!! i do everything but
    Windows Resource Protection could not start the repair service this is the answer !

  9. anonymous

    awesome it works..

  10. anonymous

    follow the steps above.. it works

  11. Olli

    Well, in PE your disks have different namings. If you are doing scannow there you need to use it not on running system (special partion marked x) but on offbootdir and offwindir of c: (or others to the matter, mine was H:)

  12. Anony_Mouse58

    Who or what are you referring to? And why is it necessary to call people idiots?

  13. balls

    this post blows..

  14. nutsack

    balls balls balls

  15. Anony_Mouse58

    FU

  16. Lexin

    This doesn’t work for me – I get an error message, “System error 1058”. Help?

  17. UponFurtherReview

    Thanks for the suggestion, but the “trustedinstaller” trick does absolutely nothing to get SFC started in my Windows 8.1.

    I still get the error message: “Windows Resource Protection could not start the repair service.”

  18. Mike

    Had the same issue “Windows Resource Protection could not start the repair service” when trying to run using CMD. Got around that by going to Control Panel > Administrative Tools > Windows PowerShell Modules. Then running SFC /scannow. Workes just fine without having to change any Services etc.

    Mike

  19. Joe Blow

    Well I’ve system error 1058 after following the steps. Anyone with an idea?

  20. neurogami

    If you are using Windows 64-bit you may find Windows running 32-bit programs by default. Why this is so I cannot fathom, but it is something I learned after much head-scratching, Googling, and numerous false trails.

    The 32-bit versions of sfc (and dism, another handy Windows repair tool) are in c:WindowsSystem32.

    The 64-bit versions are in c:windowssysnative

    Seems the former path is checked first when running stuff from the command line.

    I was getting the same “Windows Resource Protection could not start the repair service.” message and ended up following some MSFT tech guide suggesting I run DISM. That then gave me errors about running a 32-bit version. I discovered that I needed to run c:windowssysnativedism.exe.

    On a whim I tried c:windowssysnativesfc.exe. It worked great.

    Why I have NEVER seen this suggested by any Microsoft support person is a total mystery.

  21. Anony_Mouse58

    I can’t see a sysnative directory on this machine. Also, for some reason, this machine won’t recognize the MS Account password, so I can’t get into system restore. Can you clarify the sysnative directory is supposed to be in C:Windows? I don’t see that dir on this machine or the win7 machine on my left.

    Thanks!

  22. Scott Winterringer

    STOP MAKING STUBS. the information in this article is lacking definition and confusing users. sadly this is one of the few posts on windows 10 terrible repair tools or rather the very lacking user friendly usage of these tools.

  23. This is how I write articles. For additional information, you have to click the links where the procedure has been explained in detail. If you find it difficult to understand, I suggest you to request someone to help you.

  24. PrincessCelestia1230

    yes it is.

  25. PrincessCelestia1230

    does not work trusted installer is enable but get that message> Windows Resource Protection could not start the repair service. and

  26. Ravi Varman

    Try enabling the service named “Background intelligent transfer service”…make this service as AUTOMATIC …
    Type SERVICES in search ..and double click on the above service …u will see a dropdown to choose AUTOMATIC ….

    I faced the same error and I followed the above steps and it works…

  27. Jon

    IT isn’t Windows 10. It’s just windows. I have this problem on a W2008 server. None of the suggestions are much use when you can only boot into the installation media though. The CMD prompt isn’t the same there as it is if you can boot normally.

  28. A-Star Computing

    I received ‘Windows Resource Protection could not start the repair service’ on trying to run SFC /SCANNOW, I checked the CBS.log file and found this error: Failed to initialize CBS class factory. [HRESULT = 0x800700c1 – ERROR_BAD_EXE_FORMAT] followed by the file with the issue:
    Failed to load Core DLL from path: C:WINDOWSwinsxsamd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.10586.424_none_767fbf7a263fc7d3\cbscore.dll [HRESULT =0x800700c1 – ERROR_BAD_EXE_FORMAT]

    I repaired this issue by replacing the cbscore.dll file from a newer store.. i.e. this was version 10.589.424 I copied the file from 10586.468. Restarted TrustedInstaller, and SFC and Windows update now works.

  29. Thank you, neurogami

    This….Answer right here. If you have tried enabling the trustedinstaller service, if you have tried clearing the pending.xml and reboot.xml. I spent hours trying to figure out this issue. It was 100 percent because of the 32bit sfc being default on a 64bit system.

  30. jackjt8

    Didn’t work.Still getting the same error.

  31. Nitesh Singh

    My laptop not booting properly.its always show CMD.exe and keyboard and safe mode also not working,my old iOS is Windows 8.1
    So plz help me

  32. MrTom4

    I’m trying the same thing too, and it’s not working. Windows 7 is not loading, or safemode. So when I boot to “Repair Computer” and run the command prompt and type the sfc command with “offbootdir” and “offwindir” to target and offline drive, I get the error. I’ve also tried to boot from the Windows 7 DVD and select Repair and go to the command prompt and the same error.

    I would assume my error is nothing to with the services running or not running, since I’m booting from a windows disc in repair mode. It must be some corrupt files in the installation. My next step will be to try a DISM repair from the link above.

  33. notfookingtaken

    YOu need to install the system before you can fix it. (obviously).

  34. notfookingtaken

    mine miracously started working again, I was having problems removing USB devices, would not let me remove them and all that crap, removed them anyway, crashed the windows file explorer etc….. would not boot up fast after that, or rather I got a critical power error at startup as i tend to get when fast boot failed, anyhow I tried sfc after that to see if anything happened, mirrcauoulsy it ran!! It reported a few error it could not fix at bedore but at least it ran, dunno if it will run again though (not tried).

  35. How_delightful

    So how do you do that when the PC wont boot up?

  36. How_delightful

    What steps?
    The steps that say bill Gates needs burying?

  37. How_delightful

    Some people are just too snotty to be helping anyone. They think that because they had a tough time, then you should too.

  38. How_delightful

    What does that actually mean in real terms?
    Thats what I have to do, pretty sure of it, but it is not framed in a way that allows it to be pursued.
    PC will not boot, and repairs using the Win 10 DVD does not fix.
    All files are in directories, and about all I can do is sfc /SCANNOW

  39. How_delightful

    Thanks…. but have done that fifty times, and I get to a part where it says… > “windows resource protection” is preventing anything working, and you probably need to grab Bill Gates by the throat and drag him across the table for not progressing since Windows 98.

  40. How_delightful

    Same here… Is there a fix?

  41. How_delightful

    Impossible as the PC will not boot up.

  42. UponFurtherReview

    If there is, I’m afraid I haven’t found it yet.

    I’ll let you know if I ever do.

  43. MAQ

    Great job; thanks.

  44. akc

    mostly worked, had to go into properties for windows modules installer and change from disabled to automatic, then i was able to “start”

  45. Malinda Krishan

    It works.thanks

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