Every time an application crashes in Windows 10, the Error Reporting Service starts checking for a solution. At times, it never finds a solution and gets stuck with the message — Windows is checking for a solution to the problem. The only option you have is to Close the program. If you would like to disable this, then you have to disable the Error Reporting Service.
Program has stopped working, Windows is checking for a solution to the problem. A problem caused the program tostop working correctly. Windows will close the program and notify you if a solution is available.
Windows is checking for a solution to the problem
Windows Error Reporting service allows the system to report errors when programs stop working or responding. It then checks for a solution and tries to get a fix. If there is no fix, the log is sent back to Microsoft for analysis, and prepare a solution. Microsoft has been using reporting service to detect unknown threats. So it’s a good idea to keep it on, but if it’s very annoying, you can choose to disable it.
If you wish to disable this, you can follow any one of these suggestions:
Change Group Policy Settings for Error Reporting Service
Edit Error Reporting Service’ Registry entry, or
Disable Windows Error Reporting Service.
When you do this, no diagnostic data will be sent back to Microsoft for analysis.
Computer Configurations > Administrative Templates > Windows Components > Windows Error Reporting.
You have two options here.
Disable Windows Error Reporting: It will completely stop the service. The reports will not be collected or sent to either Microsoft or internal servers within your organization.
Display Error Notification: It makes sure that users are not notified that errors have occurred. After changing this, you will not see the message Windows is checking for a solution to the problem anymore. However, Windows will keep collecting report and send it to Microsoft or internal servers.
Anand Khanse is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP since then. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.