Microsoft Windows Error Reporting Service in Windows 10/8/7

The Microsoft Windows Error Reporting Service (WER) helps Microsoft and Microsoft partners diagnose problems in the software you use and provide solutions. Not all problems have solutions, but when solutions are available, they are offered as steps to solve a problem you’ve reported or as updates to install. To help prevent problems and make software more reliable, some solutions are also included in service packs and future versions of the software.

Microsoft Windows Error Reporting Service

The Error Reporting Service also provides Setup Repair, an error reporting service that may run during Windows setup if a problem occurs.

Many Microsoft software programs, including Windows 10/8/7, are designed to work with the reporting service. If a problem occurs in one of these software programs, you might be asked if you want to report it.  If you host virtual machines using a Windows operating system, reports generated by the Windows operating system for the Microsoft Error Reporting Service might include information about virtual machines.

The reporting service collects information that is useful for diagnosing and solving the problem that has occurred, such as:

  • Where the problem happened in the software or hardware
  • The type or severity of the problem
  • Files that help describe the problem
  • Basic software and hardware information
  • Possible software performance and compatibility problems.

The Microsoft Error Reporting Service generates a globally unique identifier (GUID) that is stored on your computer and sent with error reports to uniquely identify your computer.

Information collected by or sent to Microsoft by Windows may be stored and processed in the United States or any other country in which Microsoft or its affiliates, subsidiaries, or service providers maintain facilities.

If you choose the recommended settings during Windows setup, basic information about errors will be sent automatically to Microsoft. If a more detailed error report is required, you will be prompted to review it before it is sent. You can change this setting at any time by going to Action Center in Control Panel.

Disable Windows Error Reporting Service

To disable Windows Error Reporting Service, Run services.msc to open the Services Manager and locate Windows Error Reporting Service.

disable Windows Error Reporting Service

Double-click on it to open its Properties box. Set its Startup type to Disabled. Click Apply and Exit.

This post will show you how you can enable or disable the Microsoft Windows Error Reporting Service using the Windows Registry.

See this post if problem uploading to the Windows Error Reporting service.

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Anand Khanse is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.

2 Comments

  1. jonina

    just updated to windows 7 and now getting a error message , when i try to go online SOCK_RAW
    I STILL CAN GET ON LINE BUT BOTHERS ME …

  2. lowell w. massey

    I have a HP Mini 311-1037NR computer with windows seven home premium (32-bit) that keeps having blue screen mini dumps. I have tried to report this problem several times and keep getting a message telling me to try later. I have had 57 mini dumps between 2-26-10 thru 8-13-10 and haven’t been able to report any of them. Today i tried to install Java 6 update 21 and received this message: error 1722 There is a problem with this Window Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. This problem is a hassel and trying my patience. My computer is still under warranty so if it needs to be sent in i will. I just want this problem taken care of once and for all. It seems like the longer i have my computer the more problems i have. I know i talked about two different problems here but i need help. Look forward to hearing from you. Thank You Lowell Massey

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