If you have encountered Microsoft Store Error 0x803FB005 while installing certain applications from the Microsoft Store and are now looking for a solution, then this post may help you resolve this issue. Due to this error, you may not be able to download and install some required apps on your computer.
Actually, this error doesn’t occur due to any specific reason; there might be many factors behind it, like corrupted system files, malfunction in the Microsoft Store app, and others. With this error code, you will receive the error message on your computer screen:
Something unexpected happened, Code: 0x803FB005
In this post, we have explained all the possible solutions that may help you remediate this issue.
Fix Microsoft Store Error 0x803FB005
If you encounter Windows Store Error 0x803FB005 on your computer screen, consider the following steps to resolve the issue.
- Sign out of the Store app and then Sign-in again
- Run Windows Store Apps Troubleshooter
- Check on some Windows Services
- Reset the Microsoft Store
- Run SFC Scan & DISM
- Ensure that the Windows Firewall is not disabled.
Let’s see them in detail:
1] Sign out of the Store app and then Sign-in again
This problem may occur due to many reasons. First of all, check if you can open the Windows Store.
If it is so, then open the Start menu and click on the Store tile. You can also get the Store app through the Windows search (Win+Q).
Go to the top-right corner of the screen and click on your Microsoft profile picture.
Click on your account name or email address that is displayed below your profile image.
Now click on the link named Sign out to sign out of the Store app.
Restart your device and then sign in again.
2] Run Windows Store Apps Troubleshooter
Some users have confirmed that only running the Windows Store Apps troubleshooter is able to resolve error code 0x803FB005. This utility properly checks for common inconsistencies with the Store app and fix the problem.
To get it started, open the Settings app (Win+I) first and then select the Update & Security category.
Now click on the Troubleshoot > Additional troubleshooters.
Scroll to the bottom of the screen and select Windows Store Apps.
Then hit the Run the troubleshooter button to detect and attempt to fix the problem automatically.
3] Check on some Windows Services
Right-click on the Start button and select Run from the power user menu.
Type Services.msc and hit enter to open the Service Manager window.
From the list of all services, search for the Background Intelligent Transfer Service and once you find, double click on it.
Inside the Properties window, go to the General tab and make sure the “Startup type” is set to Automatic and the Service status is Running.
You may also run the Background Intelligent Transfer Service Troubleshooter and see.
In the same way, open the Windows Update Properties window and set the “Startup type” to Automatic using the drop-down menu. Also, ensure that the Service status is Running.
Now click on Apply > OK to save the changes.
4] Reset the Microsoft Store
Reset the Microsoft Store and see if that helps.
To do so, open the Windows Settings and go to Apps > Apps and features.
Move to the right side and search for Microsoft Store.
Once you find, select it and click on the Advanced options link.
Scroll a bit and click on the Reset button under the Reset section.
5] Run SFC Scan & DISM
Run the System File Checker to replace the missing system files.
To do so, click on the Start button and enter cmd.
Then right-click on Command Prompt and select Run as administrator.
In the elevated command prompt window, type the following command and press enter to run it:
sfc /scannow
Now restart your PC and see if the problem is resolved now.
If it does not help, you can run the DISM tool to update the files and fix the issue.
In the Command Prompt window, type the below command line and press Enter:
DISM.exe /Online /Cleanup-image /Restorehealth
Once the process is completed, restart your computer and check for the error.
6] Ensure that the Windows Firewall is not disabled
Microsoft App Store requires Windows Firewall to be enabled to be able to download and install apps, people have reported. So check is whether the Windows Firewall is turned off or not. To access type in Firewall in Start Search, and click on the result to open it. You could also navigate it as follows – Control Panel > All Control Panel Items > Windows Firewall. Here you have to make sure that it is turned on.
If some strange reason you’re unable to turn on Windows Firewall, open Services Manager and check if the Windows Firewall service is stopped. Type services.msc and click on Services, and look for Windows Firewall. Now make sure that the service is set to Automatic and Started.
All the best!
