Fix Windows 10 Remote Desktop Black Screen issues

According to some reports, using RDP or Remote Desktop Protocol on recent versions of Windows 10 results in a black screen. One encounters this issue is when using the Remote Desktop Connection feature on Windows 10. The real causes of this black screen are either the display drivers or some misconfiguration with the Remote Desktop Connection utility.

Windows 10 Remote Desktop Black Screen

Windows 10 RDP Black Screen

Typically, Windows 10 Remote Desktop throws up a Black Screen and then disconnects. The following tw0 working methods will help you resolve the Windows 10 RDP black screen issue:

  1. Disable Persistent bitmap caching
  2. Update the Display driver.

1] Disable Persistent bitmap caching

Open the Remote Desktop Connection client.

Select the Show Options button to configure your Remote Desktop Connection. Go to the Experience tab.

Uncheck the option for Persistent bitmap caching.

You can now connect to the remote computer normally and your issue must be fixed now.

2] Update the Display driver

You need to update the Graphics Drivers. You will get the Driver download links here.

Go to the website of your manufacturer like NVIDIA, AMD or Intel. Open the section called Drivers. And download the latest version of drivers from there.

After the download has been completed, just install the Display driver and reboot your computer.

This should fix the black screen issue with RDP.

Posted by on , in Category Windows with Tags
Anand Khanse is the Admin of, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.