In today’s post, we will explore the symptoms, identify the cause and offer the possible solution to the issue where your Windows doesn’t install specific drivers for USB audio devices on the first connection.
The symptom of this issue can be diagnosed as follows. When you connect a USB audio device to a Windows 11/10 computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.
In Windows 11/10, now, a USB Audio 2.0 driver is shipped. It is designed to support the USB Audio 2.0 device class. The driver is a WaveRT audio port class Miniport. USBAudio.Sys fits within the wider architecture of Windows USB Audio as shown.
USB audio drivers won’t install
This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn’t classified as a generic driver in Windows 10. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is actually generic.
This issue also causes Windows to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.
To fix this issue, Microsoft recommends using one of the following methods.
- Make sure your Windows computer has the latest cumulative update installed.
- If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager.
- If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.
- If the driver isn’t distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps:
- Install the device-specific driver (see Method 2).
- Open Device Manager.
- Right-click (or tap and hold) the name of the device, and then select Uninstall.
- Restart the computer.
When it restarts, Windows will try to reinstall the device by using the device-specific driver.
Hope this helps!
Related read: Troubleshoot & fix Device Driver Problems.