When it comes to PCs, Intel still takes the lead, and which means Graphics issues like others are going to happen. While Windows offers built-in troubleshooter, Intel also offers a page which helps you to troubleshoot Intel Graphics Drivers problems. The page takes you through various options and then offers a solution.
Installation Troubleshooting Wizard for Intel Graphics Drivers
When you open the Intel page, you have three major options:
- Graphics driver installation fails with error: Your computer does not meet the minimum requirement for installing the software.
- Graphics driver installation fails with error: A customized computer manufacturer driver is installed on your computer.
- Intel Driver & Support Assistant (Intel DSA) is recommending an update for Intel® Graphics but it fails to install the suggested driver.
1] Your computer does not meet the minimum requirement for installing the software
Here it asks you would like to use Intel DSA to automatically download and install the latest Graphics driver for your computer, and when you do, it asks if the problem was resolved. If not, then it will ask you to do the following:
Delete the Intel DSA temporary files from folder C:/ProgramData/Intel/DSA. Rerun Intel DSA, then return to this wizard to continue. You may need to clear out browser cookies and cache to make sure DSA is able to detect the graphics driver correctly.
2] A customized computer manufacturer driver is installed on your computer
Here it asks if you would like to use the Intel Driver & Support Assistant to automatically download and install the latest Graphics driver for your computer? If you choose to say no, and select that generic graphics driver is installed, then it will ask to download it directly.
If there is still an error, then follow this:
The driver you are trying to install isn’t compatible with the Intel Graphics Controller on your computer. Make sure you have properly Identified your Intel Graphics Controller. Search Download Center ONLY for drivers designed specifically for your Graphics controller.
The driver you are trying to install is not compatible with your Operating System (OS) or Operating System version/build.
If you have installed the driver that is provided by the computer manufacturer, and it’s not working, then you will have to connect with the company to get it resolved.
Related: Video Driver crashed and was reset.
3] Intel Driver & Support Assistant is recommending an update
If this is the case, and it’s failing to install the suggested driver, then you need to delete the files and folder from C:/ProgramData/Intel/DSA. The files could be hidden to make sure to unhide it.
So if you ever face issues, visit Intel.com to run the driver troubleshooter.
Read next: Intel Driver & Support Assistant will help you download, install, update Intel Drivers.