This browser does not support video playback on Windows PC

Several websites support different types of media playback including 360 Videos and so on. But the support for the modern codecs and APIs is often a barrier for users wanting to view the media. Certain browsers do not support these APIs and the Codec – which brings in the issue of incompatibility. One such error is – This browser does not support video playback.

This browser does not support video playback

If you receive an error message This browser does not support video playback on your Chrome, Firefox, Opera or any other browser, then these working methods may help you fix the problem:

  1. Clear browser cache
  2. Disable GPU rendering
  3. Install Adobe Flash
  4. Reset browser
  5. Check the browser configuration.

Before you begin to make sure that your Windows and the browser is updated.

1] Clear browser cache and try again

ERR_EMPTY_RESPONSE Google Chrome Error

There are high chances that some browser data is conflicting with the loading of the website. It might be a fundamental fix, but in this case, it can be proved a highly reliable one.

  • Open your web browser. Now hit the Ctrl+Shift+Del button combination on your keyboard.
  • It will open Clear Browsing Panel in a new window.
  • Select every checkbox that you see and finally click on Clear browsing data.
  • Restart your browser and check if your error s fixed or not.

2] Use software rendering instead of GPU rendering

This browser does not support video playback

Using the Windows Search from Start menu, open Internet Options and navigate to the Advanced tab.

Under the Accelerated graphics section, check the entry – Use software rendering instead of GPU rendering.

Click OK and reboot your PC for the changes to take effect.

3] Install Adobe Flash

Make sure to install & enable Adobe’s Flash Player to the latest version. Some of the websites still need Flash player to playback videos. Adobe Flash offers all the necessary APIs for playback and comes directly integrated with the package.

4] Reset your browser

Resetting your Browser will get you rid of all those suspicious system files stored by the browser accidentally. So you can learn more about how to reset Microsoft Edgereset Google Chromereset Internet Explorer, or reset Mozilla Firefox in our guides. It will return your web browser to its default state with the OOBE.

5] Check the browser configuration (Firefox only)

  • Open Mozilla Firefox browser and type in about:config in the address bar.
  • Look up for the configuration that goes by media.mediasource.enabled.
  • Set its value as true.
  • Restart your browser.

This should fix media-related issues on Firefox.

Related read: Microsoft Edge won’t play YouTube videos.

Posted by on , in Category Windows with Tags
Ayush has been a Windows enthusiast since the day he got his first PC with Windows 98SE. He is an active Windows Insider since Day 1 and is now a Windows Insider MVP. He has been testing pre-release services on his Windows 10 PC, Lumia, and Android devices.