When Microsoft decided to bring the Surface devices to market, the company wanted to make sure that folks could do real work. Now, one of the most popular versions of the Surface is the Surface Pro 3, and from what we’ve gathered, some users are having problems with it. Apparently, the pressure sensitivity is not working as it should when folks are using art programs. These owners are having issues with apps such as FireAlpaca, GIMP, and even Photoshop CS6, though it works just fine with Office 365 and the Surface app.
Before going any further, make sure the apps you’re using and updated to newer versions if possible. We get that most designers prefer to use Photoshop CS6, therefore, an update isn’t in the cards due to Adobe’s greedy nature.
Surface Pro Pen pressure sensitivity not working
There are basically two things you need to do to fix the problem:
- Alter pressure sensitivity with the Surface app
- Install the latest WinTab drivers
1] Alter pressure sensitivity using the Surface app
The Surface app should come as default on your Surface Pro, so we simply ask that you launch it and change the sensitivity settings. This might or might not work, but at the same time, it doesn’t hurt to try.
We should also point out that the Surface app only works on Surface devices, so don’t bother thinking about downloading the app from the Microsoft Store for a non-Surface product.
2] Install the latest WinTab drivers
Here’s the thing, we strongly believe the reason why your Surface Pro is having problems with pressure sensitivity where GIMP and other programs are concerned has much to do with the WinTab drivers.
What you need to do at this point, is download the driver or drivers that are designed for your version of the Surface Pro. The following are the drivers you should download and after that, check if the pressure sensitivity is back to normal and working as it should. These links are for downloading all current software, firmware, and drivers for the Surface 3; including optional WinTab drivers:
- Surface 3 (Wi-Fi)
- Surface 3 (AT&T 4G LTE)
- Surface 3 (4G LTE) in NorthAmerica (non-AT&T)
- Surface 3 (Y!mobile 4G LTE)and Surface 3 (4G LTE) outside of North America.
Trust this helped you resolve your Surface Pro sensitivity issues.