Error: The service cannot accept control messages at this time

As a Windows 10 user you might come across the error message, Error 1061 The service cannot accept control messages at this time while starting or trying to run a program. This happens because the Application Information Service does not respond to the requests to raise applications to Administrator in Windows 10, such as Service updates, Task Manager, and others. Hence, you will not be able to open and run apps and get stuck with this error message.

The service cannot accept control messages at this time

This is a type of Network error that usually occurs when there is a temporary mismatch between the requested control and the state of the service to be controlled. The service may be in a state of start-pending, stop-pending, stopped or already used by another user which causes this error message.

While this error may occur during any Windows operation, some of the most common occurrences to have troubled the users include,

  • Debugging a Windows service
  • Starting Task Manager
  • Starting Registry Editor
  • Starting Firewall
  • Starting services.msc
  • Starting dsm.exe
  • Updating services
  • Asking for file permissions and many more

The service cannot accept control messages at this time

Microsoft MSDN explains it as follows:

There is a temporary mismatch between the requested control and the state of the service to be controlled. The service may be in a state of start-pending, stop-pending, or stopped. Wait a few minutes, then retry your operation.

If that does not help, please see if any of these suggestions help you.

1] Restart the Credential Manager Service

the service cannot accept control messages at this time

  1. Click on the “Start”.
  2. In the search box type “Services”.
  3. Right click on “Services” and select “Run as Administrator”.
  4. In the Services window, locate Credential Manager Service and double-click on it to open its Properties box. Here “Stop” it.
  5. Next, set it to “Automatic” and then click on the Start button to restart the service.

See if this helps.

2] Start the Application Information Service

Open Windows Services Manager and ensure that Application Information Service is Started. If it is already started, then restart it.

3] Kill the IIS Worker Process through Task Manager

  1. Use Ctrl + Alt + Del key combination and select Task Manager
  2. Click on More details in order to expand the Task Manager and search for the IIS Worker Process entry displayed on the list in the Processes tab of Task Manager. As shown below, it is located under the Background processes. Also, try locating and ending the w3wp.exe entries. If you see multiple entries, right-click on some of them and choose the End task option from the context menu which appears.
  3. Restart the computer and your issue should be resolved.

Hope something here helped you.

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Ankit Gupta is a writer by profession and has more than 7 years of global writing experience on technology and other areas. He follows technological developments and likes to write about Windows & IT security. He has a deep liking for wild life and has written a book on Top Tiger Parks of India.