Some Windows users reported that OneDrive files are not showing on another computer. Syncing issues are among the most common causes of this problem. In this article, we will show you some fixes to resolve this issue.
OneDrive files not showing on another computer
If OneDrive files are not showing on another computer, follow these steps to fix this issue.
- Check your internet connection
- Are you signed in to OneDrive with the same Microsoft account?
- Reset OneDrive
- Check the OneDrive backup folders setting
- Reinstall OneDrive
1] Check your internet connection
A poor internet connection can cause syncing issues because your OneDrive files are not shown on another computer. Therefore, the first step is to check your internet connection. If an ethernet cable is available, connect your system to it and then see if it brings any changes. You can also do one more thing: switch to another network connection (if available) or connect your computer to your mobile data via a mobile hotspot.
2] Are you signed in to OneDrive with the same Microsoft account?
To use OneDrive, you have to create a Microsoft account. You can access your files stored in OneDrive on any device by signing in to OneDrive using the same Microsoft account. Hence, ensure you have signed into your other computer with the same Microsoft account.
3] Reset OneDrive
Some users reported that they resolved this issue by resetting OneDrive. Follow the steps mentioned below for resetting OneDrive.
Open the Run command on your computer by pressing the “Window+R” key. Enter the following command and click OK.
You may get the following error message after executing the above command:
Windows cannot find <OneDrive location>. Make sure you typed the name correctly, and then try again.
In such a case, execute the following command in the Run command box to reset the OneDrive.
C:\Program Files\Microsoft OneDrive\onedrive.exe /reset
If you again see the “Windows cannot find…” error message, type the following command in the Run command box:
C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset
During the process, all existing sync connections will be terminated temporarily. You won’t lose files or data by resetting OneDrive on your computer.
Read: Make sure OneDrive is running on your PC, then try again
4] Check the OneDrive backup folders setting
OneDrive has a setting that allows you to back up the folders you want. Only the files stored inside the synced folders remain available on another device. You may have stopped the sync for the folders in OneDrive settings. Check this by following the steps provided below:
- Click on the cloud icon on your Taskbar.
- Click on the gear-shaped icon on the top right side and select Settings.
- OneDrive settings will be opened. Now, select the Sync and Backup category from the left side.
- Click Manage backup.
- Turn on the sync for the folders the files of which are not showing on another computer.
- Click Save Changes.
5] Reinstall OneDrive
Sometimes, reinstalling OneDrive can resolve the issues and reset all OneDrive settings. After reinstalling, the OneDrive will perform a full sync. Also, you will not lose any data that you have in OneDrive by uninstalling it. It will be available when you sign back into your OneDrive account. Follow these steps to reinstall your OneDrive.
- Open Windows Settings.
- Select the Apps category from the left side and then click Installed apps or Apps & features (whichever option is applicable).
- Search for Microsoft OneDrive.
- Click on the three dots, and click on Uninstall.
After uninstalling OneDrive, download its latest version from the official website of Microsoft and then install it manually.
That’s it. I hope the above solutions helped to resolve your issue.
Related article: OneDrive not opening on startup in Windows
Why is OneDrive not showing all the files?
There can be a few reasons why OneDrive is not showing all the files. It can happen if your files are not synced completely. You should also check your folder settings in OneDrive. It might be you have stopped syncing for the folders in OneDrive settings.
Why is my shared OneDrive folder not showing files?
OneDrive shared folder does not show files if it is not synced properly. If your OneDrive shared folder is not syncing or updating, you can try some fixes, like resetting OneDrive, checking OneDrive permissions, etc.
Read next: How to check OneDrive Storage on a PC or Mobile.