This post features solutions to fix Sorry, OneDrive can’t add your folder right now. OneDrive is a cloud storage service by Microsoft that offers seamless synchronization of files and folders. However, it can face issues that may disrupt its standard functionality. The following error message appears when syncing a OneDrive or SharePoint team site:
Sorry, OneDrive can’t add your folder right now.
Fortunately, you can follow these suggestions to fix the error.
Why is my OneDrive documents folder not syncing?
The OneDrive documents folder may not sync due to an unreliable internet connection or if there isn’t enough storage available. However, other reasons may cause this error. Some of them are:
- Sign-in issues
- File or folder name issues
- Large file size
- Antivirus or firewall interference
Fix Sorry, OneDrive can’t add your folder right now error
To fix the OneDrive can’t add your folder error, restart the OneDrive app and your computer. Other than that, follow these suggestions:
- Check Network Connection
- Check if you’re signed into OneDrive
- Remove Required Columns
- Modify Versioning Settings
- Check OneDrive Account Storage
- Rename the Folder
- Repair OneDrive
Let’s now see these in detail.
1] Check Network Connection
Before you start with different troubleshooting methods, check if you’re connected to a stable internet connection. It’s possible that your internet connection is causing the error. Performing a speed test will check if your internet connection is working fine. Also, try connecting to a different network and see if the folder gets added to OneDrive.
2] Check if you’re signed into OneDrive
Ensure you are signed in to your OneDrive account before creating a folder there. If you have signed out and try to create a folder, it will create a problem as the folder is locked to OneDrive.
3] Remove Required Columns
Removing the required columns will relax restrictions on the specific columns, making them optional for syncing the folder. Here’s how you can do it:
- Go to Library Settings.
- Check each column for a check mark under Required and change the Require this column to contain information value to No.
4] Modify Versioning Settings
Next, modify the Versioning Settings. Doing so can help fix the OneDrive sync error “Sorry, OneDrive can’t add your folder right now”. Here’s how:
- Click on the Settings icon, and turn on the Ribbon.
- Select the Library tab, navigate to Library Settings, and select Versioning Settings.
- Here, change Require Check Out to No.
- Also, set Draft Item Security to Any user who can read items.
- Try adding your folder once done and see if the error’s fixed.
5] Check OneDrive Account Storage
The OneDrive sync error “Sorry, OneDrive can’t add your folder right now” can also occur if your account doesn’t have enough storage space. If so, delete unnecessary files or upgrade your OneDrive plan to accommodate additional data.
6] Rename the Folder
Try renaming the folder if the error occurs while adding a specific folder. This can occur if the file name is long enough, has special characters, or its file type is unsupported. Once done, try to add the folder once again and see if the error gets fixed.
7] Repair/Reset OneDrive
If none of these helped you, consider repairing and resetting OneDrive. It has been known to help most users get over this error. Here’s how to do it:
- Press Windows Key + I to open Settings.
- Click on Apps > Installed Apps.
- Now scroll down, click on three dots beside OneDrive, and select Advanced options.
- Click on Repair/Reset.
We hope these suggestions have helped you.
How do I fix OneDrive synchronization error?
To fix the OneDrive synchronization error, update OneDrive and check if enough storage space is available. However, if that doesn’t help, modify versioning settings and repair OneDrive.
How do I force OneDrive to sync a folder?
To force OneDrive to sync a folder, right-click on the folder, and click Sync in the context menu. Doing so will sync the latest version of the file or folder with the cloud.