Some users may encounter the NVIDIA Installer cannot continue or failed issue with NVIDIA graphics drivers while they are carrying out a fresh install of Windows 10. In today’s post, we will identify the cause of this error and then provide the possible remediation to the issue as well.
NVIDIA Installer cannot continue
The following error message pops up on the screen during the installation process;
The Standard NVIDIA graphics driver is not compatible with this version of Windows. Please update your driver using GeForce Experience to download the correct version.
The “NVIDIA Installer cannot continue” issue occurs because the GeForce 398.36 DCH graphics driver is automatically installed through Windows Update after the first log-on.
To resolve this issue, you can try the recommended solutions below.
- Disconnect the computer from the network during the OS installation
- Use the NVIDIA GeForce Experience application to work around the issue
Before you begin, first verify if the NVIDIA DCH graphics driver is installed on your Windows 10 OS by checking if there is a value named DCHUVen in Windows Registry.
Launch Registry Editor (press Windows key + R. In the Run dialog box, type regedit and hit Enter).
Navigate to the following registry entry:
If the DCHUVen value exists, that means you are running an NVIDIA DCH driver.
Now that you have confirmed that the NVIDIA DCH graphics driver is present on your computer, you can follow the steps below to completely uninstall it before you can proceed with the recommended solution to avoid the error from occurring.
If you uninstall the NVIDIA GeForce driver normally, it won’t be gone from the system until you reboot your computer. However, Windows Update will start immediately after reboot and reinstall the DCH driver that you just uninstalled.
To uninstall the GeForce graphics driver properly, do the following:
Launch the Device Manager (press Windows key + X. Select Device Manager from the menu).
Open the NVIDIA graphics adapter.
Go to the Details tab and select Inf name under Property. Then make a note of the value.
Copy and paste the command below into the command prompt and hit Enter.
pnputil /delete-driver X /uninstall
X is the place-holder for the Inf name value you identified previously.
After uninstalling and deleting the driver package successfully, run the following command to remove the leftovers of the driver.
sc delete nvlddmkm
After completing these steps you can now try any of the two solutions to resolve the issue.
1] Disconnect the computer from network during the OS installation
This is the most direct and effective method to avoid the issue. Disconnecting the computer from the network during the OS installation will block the OS from installing the GeForce 398.36 DCH graphics driver via Windows Update. And you need to manually install the driver from USB media or driver disc before the network is available. Windows Update won’t replace any existing driver with a DCH driver.
2] Use the NVIDIA GeForce Experience application to work around the issue
GeForce Experience is a companion application to your GeForce GTX graphics card. You are able to get a DCH version of the graphics driver via it to avoid potential conflicts. Therefore, using the GeForce Experience application can also be effective in avoiding the “NVIDIA Installer cannot continue” issue.
That’s it, folks!