If you run Internet Connections Troubleshooter, and you see an error message saying A network cable is not properly plugged in or may be broken, then this post will help you fix the issue on your Windows computer.
Windows users often run various in-built troubleshooters to fix common issues like no internet connection or so. If you do not get a working internet connection, you can utilize the ‘Internet Connections’ troubleshooter, as it can help you fix the problem. However, if it is showing the error message as mentioned earlier, you need to perform something else other than using the troubleshooter.
A network cable is not properly plugged in or may be broken
If Internet Connections Troubleshooter throws up error message A network cable is not properly plugged in or maybe broken, these suggestions will help you fix the issue:
- Check the power supply of the WiFi router
- Replace Ethernet cable
- Run Network Adapter Troubleshooter.
A detailed guide is mentioned below, and you can follow these steps.
1] Check the power supply of the WiFi router
This problem mainly occurs if are using a WiFi router for internet connection. No matter which router you are using, your device requires a constant power supply. If there is some issue with the router’s power supply, there is a high chance of facing this problem. Generally, all routers have some common indicators such as incoming connection, outgoing connections, WiFi broadcasting, power supply, etc. If the power supply or all other lights are behaving abnormally, you need to contact the router manufacturer since there could be some issue with your WiFi router.
To ensure if the router is the culprit or not, you can use a different WiFi router or try to connect another computer to the same WiFi network via Ethernet cable.
2] Replace Ethernet cable
If the solution mentioned above didn’t work for you, you could change the Ethernet cable. A standard CAT6 cable contains five wires in the conduit, and a minimum dent or cut can cause such issue. A 5-6ft Ethernet cable doesn’t cost a lot. Hence, you can try to replace the existing cable to check if the cable is causing the problem or not.
3] Run Network Adapter Troubleshooter
Sometimes the Ethernet port or the adapter can be the reason of this error. Open the Troubleshoot page in Windows Settings panel, and run the Network Adapter Troubleshooter.
If you know the process, you can also try to clean the adapter or Ethernet port manually.