There aren’t many determined causes for this problem, however, the main reason can be that the app, its database or its settings have most likely gone corrupt.
In the event, you encounter this error, you can carry out the following suggestions:
- Delete the app data folders in %AppData% and %LocalAppData%.
- Reinstall Skype, Discord, etc, app that is having problems.
Now let’s see how you can apply this solution(s) in practice.
1) Delete the app data folders in %AppData% and %LocalAppData%.
Here’s how you can delete these folders:
Launch Windows Explorer and click on This PC and then navigate to the following location:
If you are unable to see the AppData folder, you may need to turn on the option that enables you to view hidden files and folders.
Delete the app folder in the AppData folder.
Next, press the Windows Key + R key combination in order to bring up the Run dialog box. Type in the environment variable below and hit Enter.
Locate the problematic app folder in the folder which opens, right-click on it, and click Delete.
3) Reinstall the app in question
Although from one of our case scenario presented above, the user stated that reinstalling the app didn’t fix the issue. Nevertheless, we still recommend you try to uninstall then reinstall the app.