If Hyperlinks are not working in Microsoft Teams, these solutions will troubleshoot your problem on the Teams desktop app. If you haven’t cleared the Teams app cache for a very long time, you are likely to face this issue.
Hyperlinks not working in Microsoft Teams
If hyperlinks are not working in Microsoft Teams, follow these steps:
- Restart Teams
- Clear cache and cookies of the default browser
- Re-sign in to Teams
- Clear Cache of Teams
To know more about these steps in detail, continue reading.
1] Restart Teams
If the hyperlinks are not working in the Microsoft Teams app, you can start the troubleshooting process by restarting the app. It is probably the easiest thing you can do on your PC. However, there are two ways to terminate the Teams app on your Windows 11/10 PC.
First, you can take the help of the Task Manager. For that, you can press Ctrl+Shift+Esc buttons together to open the Task Manager. Then, find the Teams app or process, select it, and click on the End task button.
Second, you can expand the system tray, right-click on the Teams icon, and select the Quit option.
Either way, you need to open the Microsoft Teams app again. At times, some internal processing could cause this issue. If so, you can get rid of the problem by following this trick.
2] Clear cache and cookies of the default browser
Microsoft Teams uses the default browser to show the preview and open links. No matter which links you have got, it requires you to have a browser in order to access it. However, if the default browser has some issues, you might not be able to get the links in the Teams app.
That is why it is recommended to clear the cache and cookies of the default browser. There are two ways to delete them. First, you can press Win+R to open the Command Prompt and type this:
For Google Chrome:
%LocalAppData%\Google\Chrome\User Data\Default\
For Microsoft Edge:
%LocalAppData%\ Microsoft\Edge\User Data\Default\
Here you can find a folder called Cache. You need to delete this folder.
Alternatively, if you have another browser, such as Firefox, you can navigate to a similar path for the Mozilla Firefox browser and delete the same folder.
You can also follow this guide to delete the cache and cookies of Google Chrome and Microsoft Edge browser.
3] Re-sign in to Teams
At times, signing out and re-signing into your Microsoft Teams account could resolve the issue. That is why you can try this solution and check if it works for you or not.
4] Clear Cache of Teams
It is the last thing you can try when hyperlinks are not working in Teams. If there are some issues with the system files of Microsoft Teams, you could get this problem while using the app on your computer. Therefore, to clear Microsoft Teams Cache, navigate to the following path in the Run prompt:
%AppData%\Microsoft\teams
Then, delete the Cache and GPUCache folders one after one.
How do you hyperlink in Microsoft teams?
You can directly share a link to any webpage like any other normal text message. However, Teams always displays a preview of the webpage while sharing the links. On the other hand, if the hyperlinks are not working, you can follow this guide to get it fixed.
Read: Fix Microsoft Teams crashes or freezes during meetings
Why is my Teams meeting not showing a link?
If the Teams meeting is not showing the link, you can try the Web version. However, if the web version is showing issues, you can try the Desktop app of Teams. At times, the desktop app fails to show the preview of the link and prevents you from opening the link. If so, you can resolve the issue by following these aforementioned solutions.
That’s all! Hope these solutions worked for you.
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