If HP Support Assistant can’t create a System Restore Point before installing or updating any HP drivers or software, then this post will help you. HP Support Assistant updates HP drivers & software and also helps resolve common issues using troubleshooters and automated fixes. It helps find additional support resources according to the problem your device is facing.
Why can’t I create a System Restore Point?
If you cannot create a system restore point, it may occur due to insufficient disk space. In many cases, corrupt system files and a lack of permissions can also be the culprit. This can also occur if System Protection is Turned Off, there is interference due to Third Party Antivirus or Disk Image Corruptions.
Fix HP Support Assistant can’t create Restore Point
If HP Support Assistant can’t create a System Restore Point before installing or updating any HP drivers or software, follow these suggestions to resolve the issue:
- Clear Space using Disk Cleanup
- Turn System Protection On
- Run SFC and DISM
- Troubleshoot in Clean Boot State
- Repair/Reset/Reinstall HP Support Assistant Tool.
Now let us see these in detail.
1] Clear Space using Disk Cleanup
If the disk you are trying to create the restore point doesn’t have enough space, the operation may fail. Perform a disk cleanup and check if the issue gets fixed. Here is how:
- Search for Disk Cleanup and click open it
- Select the files that you want to delete
- The Disk Cleanup system will now ask for confirmation.
- Click on Delete Files to proceed.
- Do note that if you click on Clean up system files, you will see more options.
- Using this option, you can delete all but the latest system restore points, Windows Update Cleanup, Previous Windows installations, etc.
2] Turn System Protection On
System protection is a feature that solves issues on Windows, like installing software and drivers and modifying your system. If this feature somehow gets disabled, Windows may face errors while creating a restore point. Check if System Protection is enabled or not. Here’s how:
- Click on Start, search for Control Panel and open it.
- Search for Recovery and hit Enter.
- Click on Configure System Restore and select Configure.
- Check the option Turn on system protection and click on OK to save the changes.
3] Run SFC and DISM
HP Support Assistant may face difficulty in creating a Restore Point due to corrupted/damaged Windows system files or system image corruptions. Run SFC and DISM to scan and repair these. Here’s how:
- Click on the Windows key and search for Command Prompt.
- Click on Run as Administrator.
- Type the following commands one by one and hit Enter:
For SFC: sfc/scannow
For DISM: DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth
- Restart your device once done and check if the error is fixed.
4] Troubleshoot in Clean Boot State
Third-party applications installed on your device can be responsible why HP Support Assistant can’t create Restore Point. Perform a Clean Boot of your PC to restrict all third-party applications. Here’s how you can perform a clean boot:
- Click on Start, search for System Configuration, and open it.
- Navigate to the General tab and check the Selective Startup option and the Load System Services Option under it.
- Then navigate to the Services tab and check the option Hide all Microsoft services.
- Click on Disable all at the bottom right corner and hit Apply, then Ok to save changes.
If the error doesn’t appear in the Clean Boot State, you may need to manually enable one process after another and see who the culprit is. Once you’ve identified it, disable or uninstall the software.
5] Repair/Reset/Reinstall HP Support Assistant
If none of these methods were able to help you, its possible the error may likely lie within the app’s core files. To fix this, repair and reset HP Support Assistant. Here’s how you can do it:
- Press the Windows key + I to open Settings.
- Navigate to Apps > Installed Apps > HP Support Assistent.
- Scroll down, click on Repair/Reset option and see.
We hope you find our suggestions useful.
How do I fix a Failed restore point?
To fix System Restore failed issues, you need to ensure that System Restore is enabled, Check available disk space, Check the status of Services, and Reset the Repository.
Read next: System Restore failed while restoring the directory from the restore point.