Some HP users are reporting that the HP HotKey UWP Service is using high CPU and Memory on their Windows 11 or Windows 10 computers. In this guide, we have a few solutions to fix the issue.
What is the HP HotKey UWP Service?
The HP HotKey UWP service on your HP PC is a driver software that enables you to use the Fn key and keys from F1 to F12 to do various functions like increase or decrease brightness, control volume, etc. It is a necessary component on your HP PC that is installed by default with a purpose. You do not have to fear it as malware.
HP HotKey UWP Service High Memory and CPU Usage
If you are seeing high CPU and Memory usage by HP HotKey UWP in the Task Manager, you can follow the below fixes to resolve the issue.
- Run antivirus or malware scan
- Modify the Startup type
- Update HotKey UWP Service
- Reinstall HP HotKey UWP Service
Let’s see each method in detail. Before that Run an SFC scan to fix any issues with the System files on your PC and resolve the issue if it is caused by them.
1] Run antivirus or malware scan
There are chances that a virus or malware can be interfering with the HP HotKey UWP service. It may be causing it to use a high CPU and memory on your PC. Run the antivirus or anti-malware scan and see if it finds any and fixes it.
2] Modify the Startup type
HP HotKey UWP service is set to launch on Startup by default. You need to set it to Automatic (Delayed start) or Manual in the Services.
Open Run command and enter Services.msc and press Enter. Then, find HP HotKey UWP Service and double-click on it. Set the Startup type to Automatic (Delayed start) or Manual and click on OK. If you set it to Manual, the Hotkeys won’t work.
3] Update HotKey UWP Service
Go to the Device Manager on your PC and find the following driver under Controller Components software.
HP- LAN/WLAN/WWAN Switching and Hot Key Service
Right-click on it and click on Update driver which will update it to the latest version to fix the bugs of the previous version.
4] Reinstall HP HotKey UWP Service
If none of the above methods fixed the issue with HP HotKey UWP Service, open Device Manager on your PC and find the following driver under Controller Components software.
HP- LAN/WLAN/WWAN Switching and Hot Key Service
Then, right-click on it and select Uninstall driver to completely remove it from your PC. Download a new installer from the HP official support website, that is suitable to your PC and install it on your PC.
The Memory Integrity is turned on in Core Isolation in Device Security of Windows 11. This may explain why Windows 11 Users are seeing it more often. While turning it off may make the issue go away, it will make your computer ‘less secure’.
These are the different methods you can employ to fix the high CPU and memory usage by the HP HotKey UWP service on your PC.
How do I turn off HP Hotkey UWP?
You can turn off HP HotKey UWP from the Services tab in the Task Manager and also stop it from running in the Startup in the Startup tab of the Task Manager. You can identify it from the name HP HotKey UWP. After turning it off, you may not be able to use Fn keys on your HP PC.
Related read: How to fix 100% Disk, High CPU, High Memory usage in Windows.
