Often users report different types of Xbox error codes appearing on their computer screen. One such error code that is quite common in recent days is 0x97e107df. This error code basically occurs when users attempt to start a game on Xbox One console. It might occur due to having some temporary glitch with licensing validation. The error message that appears on your computer screen, bears a small description –
Something went wrong, Give it another try. If this happens again, visit xbox.com/errorhelp and enter the following code: 0x97e107df
If you’ve also come across this problem and now searching for a resolution, then read this post. In this guide, we have included all the possible ways that may help you to fix this error code. Sol let’s find out.
Xbox One Error Code 0x97e107df
To fix Xbox One Error 0x97e107df, follow the below suggestions one by one. Also, note down the method that helps you to resolve this problem so that you could apply it directly if you face the next time.
- Check the Xbox Live Services
- Test your Network Connection
- Log out and log in again
- Perform a Hard Restart On Xbox One
- Run Online Xbox Troubleshooter.
Let us see them in details:
1] Check the Xbox Live Status
Xbox Services Status sometimes goes down which might one of the major causes to appear this problem. It would help you to fix this error if you wait till the live status gets normal.
So, to get the Xbox Live Status, launch your default browser and open the official Xbox Live Status webpage.
Once you open the corresponding page, you will get the complete explanations about Xbox Live Status.
Check if any of the services are down. If all services are looking good, it means the problem is fixed now.
2] Signing out then back in again
In case, the live status is good but you’re still getting the error code then try to sign out your Xbox account and then sign in again. To do so follow the below suggestion:
Press the Xbox button on the controller to turn on the console.
From the left sidebar, select the Settings (gear) icon.
On the Settings page, go to the General tab and click Sign out under your account name.
Now restart your console using the Xbox button and then sign in again.
Once you follow the procedure, check if it fixes the error issue.
3] Test your Network Connection
If you’re still persisting this problem, then reset your network settings and see if it resolves the problem.
To do so, you first need to press the Xbox One button on your controller.
From the menu list, select Settings > All Settings > Network > Network Settings.
Next, go to the Troubleshooting section and click on the Test Connection.
Now you need to reset the MAC address.
So, open the guide menu again using the Xbox button.
Navigate to Settings > All Settings > Network > Network Settings > Advance Settings.
Now in the bottom left corner, click on the Alternate MAC address option > Clear.
Then you to apply the changes you will have to restart the console.
So, press and hold the Xbox Guide button and then select the Restart console button.
4] Perform a Hard Restart On Xbox One
In case none of the above methods work to fix this issue, you will have to hard restart on your Xbox One. This will clear out all cached data thoroughly that might be the reason to cause this problem. Here is a quick guide to do:
Press and hold the power button for up to 10 seconds.
This will take a while (approximately 1 min) to turn off the console, so wait for it.
Thereafter again power on the console and at this time, you’ll see a green start-up screen.
Once it starts up, check if this method helps you to resolves the problem.
5] Run Online Xbox Troubleshooter
Run the Online Xbox Troubleshooter and see if it helps you. This online troubleshooter could help you all error codes including 0x803f9007, 0x80bd0009, 0x87e00005, 0x91d7000a and more!
I hope this guide helps you fix this Xbox error code.