Are you playing Phantasy Star Online 2 (PSO2)? This is a great game, though not without its problems. Additionally, the title is also available on the Xbox One/Series line of video game consoles from Microsoft. So, if you’re not a PC guy, you can certainly have some fun on a console with a lot of like-minded people such as yourself.
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In recent times, many Phantasy Online 2 players have been complaining about seeing error code 249 whenever they make attempts to sign into their account. So far, we can say for certain the problem is exclusive to Windows PCs.
The question is, what are the options to take if you want to get things under control and back to normal? Well, we have a few ideas.
What causes PSO2 Error 249?
The cause is likely due to server issues with the game where maintenance is concerned. Another factor could be your third-party anti-virus program installed on your Windows 10/11 computer.
Fix Phantasy Star Online Error 249
Below are the methods we believe are best for fixing error code 249 Phantasy Star Online 2 players are facing:
- Check if the servers are running smoothly
- Turn off the third-party anti-virus program
- Delete the folder called GameGuard
1] Check if the servers are running smoothly
Seein as Phantasy Star Online 2 is an MMO; it relies on servers from multiple locations worldwide to deliver enjoyment. There are times when these servers go down for maintenance or other reasons. Downtime such as these could be behind Error Code 249.
In order to find out if the servers are down, we suggest visiting the official Server Info page from the official website. All the information you need will be located there.
2] Turn off the third-party anti-virus program
Several Phantasy Star Online 2 players have stated that Error Code 249 can show itself if a third-party anti-virus tool is causing obstruction where online gameplay is concerned.
Please disable real-time protection via your particular AV program or disable the entire tool to fix this.
3] Delete the folder called GameGuard
Phantasy Star Online 2, during installation, will install an anti-cheat program known as GameGuard. One of the purposes of this tool is to hide all processes that are linked to the game. It can also observe running processes and ensures no running process will interfere with the ones it is watching.
You see, GameGuard, in some situations, can be the problem behind Error Code 249. How can we solve it?
First, you must fire up the Phantasy Star Online 2 Tweaker utility. Once that is done, please find the Troubleshooting button and select it. After the appearance of the Troubleshooting area, you will want to look for the Fix GameGuard button and click on it without hesitation.
A message should appear stating that you must disable any third-party anti-virus software running on your computer. If this is the case, then press the OK button to move on.
After the completion of the troubleshooting process, you will want to restart the game to check if the error is still making an appearance.