There is an error that is making Halo Infinite credits not appear in the balance but the money is getting deducted from the player. We have some solutions to fix the error in this guide.
Halo Infinite is in the initial stage and it is going to be released fully soon. Microsoft has promised that the purchases and game history on the beta version will be carried forward to the stable version. But the sad part of it is some users are seeing that their purchases are not reflecting the account. There are a few working ways you can fix it. Let’s see what they are and how to use them.
Fix Halo Infinite Credits not appearing in the account
Sometimes you may not find that the Halo Infinite Credits appear in the balance. If you face this issue the following fixes may help you.
- Close the game and restart it
- Check for Halo Infinite updates
- Logout and login again into the Xbox app & Steam
- Make sure the transaction was successful
Let’s get into the details of every method.
1] Close the game and restart it
If you have made a purchase on the Halo Infinite and that is not reflected in the account, close the game completely and restart it. After restarting the game, check if the credits have appeared. Many users found this fix helpful.
2] Check for Halo Infinite updates
There might be a bug in the development level which might be fixed with the latest update of Halo Infinite. Check for the Halo Infinite game update on the Xbox app or Steam and install the updates if any are available.
3] Logout and login again into the Xbox app & Steam
Another way to fix the credits issue is to log out of the Xbox app and Steam. Logout, clear cache and temporary files and log into the Xbox app or Steam again. Check if the credits have appeared after doing so.
4] Make sure the transaction was successful
Sometimes, the money might be cut from our bank account but does not reach the payment gateway. The transaction might fail and the amount deducted might take some time to reflect back on your account. Make sure the transaction was successful and you have the receipt in your email.
These are the different methods you can use to fix the missing credits issue on Halo Infinite. If none of the above fixes work, you have to contact the support team.
How do you claim Infinite Halo credits?
To claim the Halo credits, you need to open the game and head to the Shop section. Here you can see your credits on your screen. However, if it doesn’t work, you need to ensure that you have used the same Xbox account that you used to purchase the credit. As credit is not transferable, having the same account is mandatory to avail the credits.
How much are credits in Halo Infinite?
There is different pricing for each credit packs. The below is the list that is available.
- 500 Credits: $4.99
- 1,000 Credits: $9.99
- 2,200 Credits: $19.99
- 5,600 Credits: $49.99
- 11,500 Credits: $99.99
Related read: Halo Infinite – No Ping to our datacenters detected.