Loading your order message appears in Epic Games when a user tries to make a purchase. More often than not, this issue results from corruption in the web cache folder of Epic Games. However. it is not the only reason for the same, there are some other potential causes such as slow Internet, network glitches, etc that can stop you from making the purchase. In this post, we are going to talk about this issue and what you should do if you encounter Loading your order in Epic Games Launcher.
Fix Loading your order in Epic Games Launcher
If you see Fix Loading your order in Epic Games Launcher, wait for some time. There could be various reasons why it is taking too long for the transaction to be completed. Maybe your bank is taking too long to complete the transaction, or maybe your Internet is too slow, or maybe a bit of both. Whatever the reason is, you should not panic, give it at least 3 minutes, and if you are still stuck on the “Loading your order” page, try the following solutions, suggestions, and workarounds.
- Clear Epic Games Web Cache
- Check your Internet Connection
- Restart your Router
- Check Epic Games Server Status
- Flush DNS, Release IP/TCP, and Reset Winsock
- Switch to Google Public DNS
- Try making the purchase from the website
- Reinstall the game
Let us talk about them in detail.
1] Clear Epic Games Web Cache
As mentioned earlier, one of the most common reasons why you are stuck on the “Loading your order” screen is the corruption in the web cache folder. To resolve the issue in this case, we need to clear out the web cache folder, and since it is just a cache, there is no need to worry as the folder will be created as the Epic Games launcher connects to the Internet.
Before clearing the folder, we need to make sure that Epic Games is completely closed. To do the same, open Task Manager, right-click on Epic Games or related tasks, and select End Task. You can also try restarting your computer as that will close Epic Games completely. Now, open File Explorer, paste the following address in the address bar, and hit Enter.
Right-click on the Web Cache folder and click on Delete. If there are multiple Web Cache folders, delete them all. Finally, open Epic Games Launcher and try making the same purchase. Hopefully, this time, you will have a better experience.
2] Check your Internet Connection
Next up, we need to make sure that you have a fast Internet connection. To do the same, you can use any of the mentioned Internet Speed testers and check your bandwidth. If your Internet is slow, restart your router and other network devices, and if that doesn’t work, contact your Internet Service Provider (ISP) and ask them to resolve the issue. Hopefully, this will do the trick for you.
3] Restart your router
Restarting the router or other network devices will not only fix slow Internet speed but will also troubleshoot network glitches. To restart the router, follow the prescribed steps.
- Turn off the router and unplug all the cables,
- Wait for a minute and plug all the cables back in.
- Switch on the router.
Connect to the network and see if the issue is resolved. Hopefully, this will do the job for you.
4] Check Epic Games Server Status
If Epic Games Server is down, there is no way, you will be able to make the purchase. To know the server status, we would recommend using one of the free down detectors. If the site is down or under maintenance, all you can do is wait for the issue to be resolved.
5] Flush DNS, Release IP/TCP, and Reset Winsock
You may also see the error code in question if there are some issues with network protocols. We are going to reset network protocols using some CMD commands. First of all, open Command Prompt as an administrator and then execute the following commands.
netsh winsock reset
ipconfig /release ipconfig /renew
Hopefully, this will do the trick for you.
6] Switch to Google Public DNS
One of the most common ways to resolve any network-related issue is to switch to the Google Public DNS. This will not only resolve the Epic Games issue in question but will also help in fixing most network-related glitches. So, switch to Google Public DNS and see if that helps. Hopefully, this will do the trick for you.
7] Try making the purchase from the website
If you are unable to make the purchase from the Epic Games launcher, then you can also try doing the same using any browser that you have. Just go to store.epicgames.com and see if this works.
8] Reinstall Epic Games
If you were able to buy the game from the Epic Games website, then maybe there is something wrong with the client app. So, to make sure that you don’t stumble upon such issues in the future, go ahead and reinstall the Epic Games launcher. First of all, you need to uninstall the app and then download and install a fresh copy of the same.
Hopefully, you will be able to resolve the issue using the solutions mentioned in this post.
How do I fix the Loading Epic Game Launcher?
If you see Loading your order in Epic Games launcher, execute the solutions mentioned in this post to resolve the issue. However, you need to give Epic Games an ample amount of time before going to the troubleshooting guide. But if it is still failing to make the purchase, go to the solutions and you will be able to resolve the issue in no time.
How long does Epic Games take to load?
It depends on your CPU and GPU, if these components are fast and powerful, Epic Games will quickly load the game. However, if you are using an inferior computer, then you may have to wait when trying to load an intensive game via Epic Games.