Fix error 0x80246007 when downloading Windows Updates

When Windows Update service scans for an update and starts downloading, you may receive an error saying Some updates did not finish downloading, We will keep trying, Error code 0x80246007. This may happen with any Windows Update, in fact with Windows applications like OneNote as well. This error happens for many reasons including-

  • Windows Update database is corrupt.
  • When another process is conflicting with the Windows Update component.
  • Even when there is an issue with the BITS services.

In this post, we are sharing how you can fix error 0x80246007 when downloading Windows 10 Updates.

Error 0x80246007 when downloading Windows 10 Updates

Some updates did not finish downloading, Error 0x80246007

Before you begin, you might want to Run this inbuilt Windows Update troubleshooter and see if that helps you.

1] Delete the contents of the Temporary folder 

You can delete all the downloaded, failed and pending Windows 10 updates by using the ‘Run’ command.

Open the ‘Run’ dialog box by pressing Win+R in combination and in the dialog box that opens, type %temp% and hit Enter. In the folder that opens before you select all the files and folders within the Temp folder and then delete them.

%temp% is one of many environment variables in Windows that can open the folder designated by Windows as your Temporary folder, typically located at  C:\Users\[username]\AppData\Local\Temp.

2] Restart BITS Service

BITS or  Background Intelligent Transfer Service is a part of Windows Update service which manages background download of Windows Update, scan for new updates and so on. If your Windows Update is failing multiple times, you may want to restart the BITS service. You will need admin privileges to complete this.

BITS Service Windows 10

Launch Services console by typing services.msc in the run prompt followed by the enter key.

Search for Background Intelligent Transfer Service. Double click to open Properties.

In the Properties pane, set the Startup type to Manual and then click on the Start button. If that doesn not help, set it to Automatic (Delayed) and then restart your computer.

3] Delete Files from Software Distribution Folder

Software Distribution Folder

When Windows downloads the updates, they are kept in a dedicated folder called as Software Distribution. Files download here are automatically deleted once the installation is complete. However, if it doesn’t clean up or if an installation is still pending, you have two choices. First, delete all the files in the SoftwareDistribution folder after pausing Windows Update Service. Second, try restarting the computer multiple times to see if the update process automatically starts.

4] Reset the catroot2 folder

Resetting the catroot2 folder has been known to fix several Windows Update problems.

Catroot and catroot2 are Windows operating system folders that are required for the Windows Update process. When you run Windows Update, the catroot2 folder stores the signatures of the Windows Update package and helps in its installation. The Cryptographic service makes use of the %windir%\System32\catroot2\edb.log file for the updating process. The updates are stored in the SoftwareDistribution folder which are then used by Automatic Updates to carry out the updating process.

Please do not delete or rename the Catroot folder. The Catroot2 folder is automatically recreated by Windows, but the Catroot folder is not recreated if the Catroot folder is renamed.

5] Remove pending.xml file


Navigate to C:\Windows\WinSxS\ folder, search for a pending.xml file and rename it. You may even delete it. This will allow Windows Update to delete pending tasks and build a fresh new update check. See if this helps.

Hope something helps! Let us know which worked for you.

Posted by on , in Category Windows with Tags
Anand Khanse is the Admin of, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.

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