When you try to install an app on Windows 10, you may see an error message that reads Device limit reached. What does this mean and who do you resolve this issue?
Device limit reached in Windows 10
In Windows 10 you can install apps only 10 devices. If you exceed this number, you will start receiving Device limit reached notifications:
It looks like you’ve reached your device limit for installing apps and games from the Store on your Windows 10 device. If you want to install apps and games from the Store on another Windows 10 device, remove a device from the device list.
In you are seeing this notification, there are a few things you can check, before you remove a device. Or you could skip these 3 suggestions and remove your old devices directly.
1] If you upgraded to Windows 10, make sure that your copy is activated.
2] Open the Store app and click on the user icon, in the upper right side.
Click on Downloads. If you see any downloads or updates pending, delete all of them and try again to download and install the app.
3] If this does not help, you may want to reset Windows Store. To do so, type wsreset in taskbar search.
In the result which appears, right-click on it and select Run as administrator.
Let the scan complete. Restart and try to install the app.
Remove device
If nothing works, then visit account.microsoft.com and log in with your Microsoft Account. You will be directed to Your devices page as shown in this image.
You may have remove some device. Click on the Remove phone/tablet/laptop/device link. If you wish to add a device, you can click on the Add more devices link and complete the procedure.
On this page, you will see 3 other tabs:
- Apps & games devices: Remove a device if you’re trying to install an app or a game on a Windows 10 device and you’ve reached your device limit. You can install apps or games on up to 10 devices.
- Music devices: When you download music on a device, that device will show up here
- Movies & TV devices: When you download movies and TV on a Windows 10 device or an Xbox 360, that device will show up here.
Remove devices you no longer use. Do however note that you can only remove 1 device every 30 days.
Hope this helps!
Hi Anand on account Microsoft don’t appear one of my PC’s how can I add it?
Hi, I didn’t get you. Could you please explain in a bit more detail, what you want.
Hi have removed my PC’s upgrade from 8.1 to 10 from microsoft account devices, do a clean install of 10 but now the new names of PC’s don’t appear on MS account devices
If you are getting this message of reaching the limit on Windows 10 devices and if you think its not correct, then upgrade your Store app. The latest ver of Windows 10 Store version 2015.8.3.2 eliminates this error.
Hi Anand, is there an option to buy the app again when you reach the limit? some people do have more than 10 windows device.
Not with the same Microsoft account afaik.