This post will talk about what you can do if you can’t log in on Twitch. Along with YouTube, Twitch is one of the most popular streaming platforms that you can try. The best part is that you don’t even have to go through the sign-in or account creation process to enjoy Twitch on your system. However, if you want to enjoy all the features of Twitch, you need to have an account on it. The only thing that can stop you from creating an account on Twitch is Twitch itself. Many users have reported that they cannot log into their Twitch account. So, if you are also experiencing the same problem, continue with this troubleshooting guide to get rid of the issue.
Can’t log in on Twitch
If you are unable to log in on your Twitch account, try out the below-mentioned solutions to get rid of the issue.
- Restart Twitch and PC
- Enter correct credentials
- Refresh the Twitch login page
- Use the Incognito mode
- Try a different browser
- Check for server issue
- Check your Internet speed
- Reset Twitch credentials
- Contact Twitch support
Now, let’s take a look at all these methods in detail.
1] Restart Twitch and PC
The very first thing that you should try is to restart Twitch. There can be a temporary bug stopping you from accessing your account. In such a case, the best thing you can try is to restart Twitch and check if it makes any difference. However, if the problem continues, you can restart your system, open Twitch and try to log in with your account. If this solves the problem, you are good to go. But in case the issue persists, continue with the below-mentioned workarounds.
2] Enter correct credentials
If Twitch is not allowing you to access your account, the probability is high that you are entering an incorrect login ID and password. Yes, it’s quite hard to remember the credentials of all different social platforms. So, if you know you are entering the wrong credentials, i.e. you have forgotten your login ID and password, you can try out the Forget password feature.
3] Refresh the Twitch login page
If you have recently created your Twitch account and are facing a problem while logging in for the first time, the first step should be to refresh the login page. As reported by many users, refreshing the login page while entering the credentials for the first time has solved the log in issue. Go through the process and check if it makes any difference. If not, continue with the guide.
4] Use the Incognito mode
Trying out the incognito mode for logging into Twitch is another effective solution to get rid of the mentioned issue. However, this method is only helpful if you use a browser to access Twitch. The incognito mode of a browser doesn’t store any of your previous data, eliminating any bug stopping you from logging into your account. So, here’s how to access the incognito mode on Google Chrome.
- Launch Google Chrome on your Windows PC.
- Click on the three dots present at the top right corner.
- From the context menu, choose New Incognito Window. Alternatively, you can press Ctrl + Shift + N hotkeys to access Incognito mode with one click.
- Now visit the Twitch login page and log in with your credentials.
Check if the problem is fixed or not.
5] Try a different browser
Another thing you can try, only if you are using a browser to access Twitch, is a new browser. As it turns out, many users have reported that certain browsers are not compatible with Twitch, which automatically results in different issues while accessing the problem, including the login problem. So, as a solution, use a compatible browser to access Twitch. We recommend trying either Google Chrome or Microsoft Edge.
6] Check for server issue
Like any other social platform, Twitch servers can also go down during the maintenance process or due to some technical reasons. In either of these cases, you will face different difficulties upon accessing the platform, including the log in issue. You can visit any server status checking website and check if there is any ongoing server issue with Twitch. If the situation is applicable, you can’t do anything other than wait until the developer fixes the problem.
7] Check your Internet speed
A week or slow internet connection can also be a major reason you cannot log in with your Twitch account. Twitch requires you to have at least a stable internet connection to enjoy its platform. You can visit the internet speed checking website and check the current internet speed. If you are getting a comparatively lower speed than the plan you have opted for, contact your ISP and ask them to fix the issue.
8] Reset Twitch credentials
If none of the above-mentioned workarounds helped you solve the issue, the only thing you can try from your side is to reset your account credentials. Reset your ID password and log in with your new credentials. Check if the problem continues.
9] Contact Twitch Support
In the worst-case scenario, if resetting the ID password also doesn’t help you solve the problem, you would have to contact the Twitch support team. Put down your problem in the concerned box and ask them to fix the issue.
Why can’t I log into Twitch account?
It happens very rarely, but if you are not able to log into your Twitch account, there can be multiple reasons behind it. From ongoing server issues, wrong login ID and password, incompatible browser, unstable internet connection, to temporary glitch, anything can be the reason behind the issue. Thankfully, it’s very easy to get rid of the problem.
Is Twitch safe?
Yes, without any second thought, Twitch is completely safe to use. However, like any other live streaming platform, which also contains some NSFW content. So, make sure you have enabled is age restriction feature before handling the platform to a kid. Other than this, Twitch is a completely safe platform where you can stream video games along with your friends.
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